Re: New Account (The Key Canada) / Waterloo & Oakville

Hi John,

The website pools are setup in Callrail now for the three locations. Are
you still actively using the ad extension? I think those were turned off
but want to be sure as those haven't been built out yet.

Thanks,

On Fri, Sep 23, 2022 at 10:30 AM John McColman <john@infrontmarketing.ca>
wrote:

> Hi Alexa,
>
>
>
> Yes this works great. Thank you. 10:30am PST / 11:30am MST is great. Thank
> you
>
>
>
> *John McColman*
>
> In Front Marketing
>
> Results Driven Performance Marketing
>
>
>
> 403.861.9727
>
> *john@infrontmarketing.ca <john@infrontmarketing.ca>*
>
> Suite 401 – 255 17 Ave SW, Calgary, AB
>
>
>
> <https://www.infrontmarketing.ca/> [image:
> https://images2.imgbox.com/4f/28/0CulP3sT_o.png]
> <https://www.facebook.com/infrontcalgary/> [image:
> https://images2.imgbox.com/86/7d/UEdGNfFZ_o.png]
> <https://www.linkedin.com/in/johnmccolman>
> <https://twitter.com/infrontyyc>
>
>
>
> *From:* Alexa Graziani <agraziani@thekey.com>
> *Sent:* September 23, 2022 11:06 AM
> *To:* John McColman <john@infrontmarketing.ca>
> *Cc:* Phil Chanda <phil.chanda@thekey.com>; Timothy Thomas <tt@thekey.com>;
> Arshdeep Brar <ash@infrontmarketing.ca>
> *Subject:* Re: New Account (The Key Canada) / Waterloo & Oakville
>
>
>
> Hi John,
>
>
>
> Apologies we didn't get back to you here. Does sometime between 10:30-12
> PT on Tuesday work for you? If so, I'll get it on the calendar and if not,
> I'll send some additional times.
>
>
>
> Thanks!
>
>
>
> On Thu, Sep 22, 2022 at 10:51 AM John McColman <john@infrontmarketing.ca>
> wrote:
>
> Hi Phil,
>
>
>
> Following up on this email. Do you have time tomorrow to discuss access to
> analytics and what is required for linking platforms to analytics?
> (Probably just confirming).
>
>
>
> Let me know as I have some time in the morning and afternoon.
>
>
>
> Thank you,
>
>
>
> *John McColman*
>
> In Front Marketing
>
> Results Driven Performance Marketing
>
>
>
> 403.861.9727
>
> *john@infrontmarketing.ca <john@infrontmarketing.ca>*
>
> Suite 401 – 255 17 Ave SW, Calgary, AB
>
>
>
> <https://www.infrontmarketing.ca/> [image:
> https://images2.imgbox.com/4f/28/0CulP3sT_o.png]
> <https://www.facebook.com/infrontcalgary/> [image:
> https://images2.imgbox.com/86/7d/UEdGNfFZ_o.png]
> <https://www.linkedin.com/in/johnmccolman>
> <https://twitter.com/infrontyyc>
>
>
>
> *From:* John McColman
> *Sent:* September 20, 2022 4:14 PM
> *To:* Phil Chanda <phil.chanda@thekey.com>
> *Cc:* Alexa Graziani <agraziani@thekey.com>; Timothy Thomas <tt@thekey.com>;
> Arshdeep Brar <ash@infrontmarketing.ca>
> *Subject:* RE: New Account (The Key Canada) / Waterloo & Oakville
>
>
>
> Hi Phil,
>
>
>
> I have time tomorrow in the AM (MST), what might work for you?
>
>
>
> *John McColman*
>
> In Front Marketing
>
> Results Driven Performance Marketing
>
>
>
> 403.861.9727
>
> *john@infrontmarketing.ca <john@infrontmarketing.ca>*
>
> Suite 401 – 255 17 Ave SW, Calgary, AB
>
>
>
> <https://www.infrontmarketing.ca/> [image:
> https://images2.imgbox.com/4f/28/0CulP3sT_o.png]
> <https://www.facebook.com/infrontcalgary/> [image:
> https://images2.imgbox.com/86/7d/UEdGNfFZ_o.png]
> <https://www.linkedin.com/in/johnmccolman>
> <https://twitter.com/infrontyyc>
>
>
>
> *From:* Phil Chanda <phil.chanda@thekey.com>
> *Sent:* September 19, 2022 8:08 PM
> *To:* John McColman <john@infrontmarketing.ca>
> *Cc:* Alexa Graziani <agraziani@thekey.com>; Timothy Thomas <tt@thekey.com>;
> Arshdeep Brar <ash@infrontmarketing.ca>
> *Subject:* Re: New Account (The Key Canada) / Waterloo & Oakville
>
>
>
> Hi John,
>
>
>
> How about we set up a call to discuss?  We have in the past allowed
> limited access for vendors once they walk us through changes and then
> revoke it after a few days for GA and GTM.
>
>
>
> Please let me know your availability for Wednesday and Thursday.
>
>
>
> Thanks,
>
> Phil
>
>
>
>
>
>
>
>
>
>
>
> On Mon, Sep 19, 2022 at 9:39 PM John McColman <john@infrontmarketing.ca>
> wrote:
>
> Hi Phil,
>
>
>
> We totally understand other agencies changing things in HCA and the lock
> down of accounts, I believe we stressed that HCA should own everything to
> ensure this didn’t happen again to them when we first started handing out
> access and getting as many things in place as possible before SABA left.
>
>
>
> IFM had setup all conversion tracking for HCA when we first came on board
> as we noticed discrepancies within each site, analytics and GTM.
>
>
>
> Without access to certain platforms, we won’t be able to guarantee
> conversion tracking and with our analytics being removed, we can’t report
> on anything either.
>
>
>
> If the team wants all direction through them (changes to gtm, analytics,
> g4 coding, etc), we are more than happy to make this happen.
>
>
>
> We want to ensure the hard work that our team did is still in place with
> linking of search console to analytics, conversion tracking in IA/G4,
> CallRail tag placements is still in fact in place.
>
>
>
> However, if analyst access for Calgary, Winnipeg, Vancouver, Toronto,
> Waterloo and Oakville is what info@infrontmarketing.ca can receive, we
> will review and request what we feel may be missing and double check
> tagging through legacy GTM extensions to ensure firing of events and
> conversions.
>
>
>
> Should the same group get these requests? Yourself, Alexa and Tim?
>
>
>
> If there are any questions, please let me know.
>
>
>
> Thank you.
>
>
>
>
>
>
>
> John McColman
>
> In Front Marketing
>
> 403.861.9727
>
> john@infrontmarketing.ca
> ------------------------------
>
> *From:* Phil Chanda <phil.chanda@thekey.com>
> *Sent:* Monday, September 19, 2022 5:19:10 PM
> *To:* John McColman <john@infrontmarketing.ca>
> *Cc:* Alexa Graziani <agraziani@thekey.com>; Timothy Thomas <tt@thekey.com>;
> Arshdeep Brar <ash@infrontmarketing.ca>
> *Subject:* Re: New Account (The Key Canada) / Waterloo & Oakville
>
>
>
> Hi John,
>
>
>
> Please do not make any changes to our Google Analytics, Google Tag
> Manager, Google Search Console without explicit approval from either Alexa
> or myself.  We have had issues in the past with other vendors making
> changes that impacted our reporting (e.g., goals, tags, conversions,
> channel groupings).
>
>
>
> Which accounts do you need access for Google Analytics?  We are unable to
> give you admin access, but can give you Analyst access.  Please let me know
> what you are trying to accomplish in GA and we can reevaluate.
>
>
>
> Please let me know which properties you need Google Tag Manager for and
> for what purpose.  If needed, we can have our Dev team make those changes
> for you.
>
>
>
> Thanks,
>
> Phil
>
>
>
>
>
> On Mon, Sep 19, 2022 at 6:07 PM John McColman <john@infrontmarketing.ca>
> wrote:
>
> Hi Alexa,
>
>
>
> The account has been setup, and the credit card has been entered. Our goal
> is to get these live this week and have already discussed the budget
> spending per market with Angie.
>
>
>
> Do we/can we get access for info@infrontmarketing.ca for Google Tag
> Manager, Google Search Console (owner to link to analytics if not done
> already) along with CallRail access please?
>
>
>
> Also, we’re not seeing access to analytics anymore under
> info@infrontmarketing.ca
>
>
>
> Did our access level change? Did the name on accounts change?
>
>
>
> Thank you,
>
>
>
> *John McColman*
>
> In Front Marketing
>
> Results Driven Performance Marketing
>
>
>
> 403.861.9727
>
> *john@infrontmarketing.ca <john@infrontmarketing.ca>*
>
> Suite 401 – 255 17 Ave SW, Calgary, AB
>
>
>
> <https://www.infrontmarketing.ca/> [image:
> https://images2.imgbox.com/4f/28/0CulP3sT_o.png]
> <https://www.facebook.com/infrontcalgary/> [image:
> https://images2.imgbox.com/86/7d/UEdGNfFZ_o.png]
> <https://www.linkedin.com/in/johnmccolman>
> <https://twitter.com/infrontyyc>
>
>
>
> *From:* Alexa Graziani <agraziani@thekey.com>
> *Sent:* August 30, 2022 11:28 AM
> *To:* John McColman <john@infrontmarketing.ca>
> *Cc:* Timothy Thomas <tt@thekey.com>; Phil Chanda <phil.chanda@thekey.com>;
> Arshdeep Brar <ash@infrontmarketing.ca>
> *Subject:* Re: New Account (The Key Canada) / Waterloo & Oakville
>
>
>
> Here is the address we can list for invoices (though getting them sent via
> email is how they prefer):
>
>
>
> On Mon, Aug 29, 2022 at 1:05 PM Alexa Graziani <agraziani@thekey.com>
> wrote:
>
> I'll confirm with the AP team and get back to you.
>
>
>
> Thanks,
>
>
>
> On Mon, Aug 29, 2022 at 1:03 PM John McColman <john@infrontmarketing.ca>
> wrote:
>
> Hi Alexa,
>
>
>
> What is the appropriate address for Google? Just want to make sure I have
> all data for them.
>
>
>
> Thank you,
>
>
>
> *John McColman*
>
> In Front Marketing
>
> Results Driven Performance Marketing
>
>
>
> 403.861.9727
>
> *john@infrontmarketing.ca <john@infrontmarketing.ca>*
>
> Suite 401 – 255 17 Ave SW, Calgary, AB
>
>
>
> <https://www.infrontmarketing.ca/> [image:
> https://images2.imgbox.com/4f/28/0CulP3sT_o.png]
> <https://www.facebook.com/infrontcalgary/> [image:
> https://images2.imgbox.com/86/7d/UEdGNfFZ_o.png]
> <https://www.linkedin.com/in/johnmccolman>
> <https://twitter.com/infrontyyc>
>
>
>
> *From:* Alexa Graziani <agraziani@thekey.com>
> *Sent:* August 29, 2022 1:53 PM
> *To:* John McColman <john@infrontmarketing.ca>
> *Cc:* Timothy Thomas <tt@thekey.com>; Phil Chanda <phil.chanda@thekey.com>;
> Arshdeep Brar <ash@infrontmarketing.ca>
> *Subject:* Re: New Account (The Key Canada) / Waterloo & Oakville
>
>
>
> I'm the main contact (Tim should be on there too) and they will go to the
> AP invoices team which is ap-invoices@thekey.c