--0000000000008367d9064bba8bb4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Just following up on the below. Were you able to get confirmation insurance broker to validate by chance? Best, Cristal On Thu, Feb 19, 2026 at 12:11=E2=80=AFPM Cristal Munoz = wrote: > Thank you so much,Tim. That sounds good! > > Cristal Munoz > Inside Sales Manager > cmunoz@thekey.com > Mobile: (616) 729-8114 > https://thekey.com > > > > On Thu, Feb 19, 2026 at 12:10=E2=80=AFPM Timothy Thomas w= rote: > >> I=E2=80=99ve reached out to our insurance broker to validate. Once confi= rmed >> I=E2=80=99ll let you know and update the teams. >> >> Thanks >> >> On Thu, Feb 19, 2026 at 11:49=E2=80=AFAM Cristal Munoz wrote: >> >>> Hi Team, >>> See below. Amanda Fults (Director of Compliance stated insurance follow= s >>> the vehicle. Our caregivers may use their own vehicle to drive clients = if >>> we verify and have on file a valid driver's license and active insuranc= e >>> with the appropriate coverage. They can also drive the client's vehicle= if >>> they have a valid driver's license and the client's insurance covers th= em >>> as a driver. >>> >>> @Timothy Thomas Do you want to handle the communication >>> to your GMS and I will relay to Desiree? >>> >>> >>> ---------- Forwarded message --------- >>> From: Cristal Munoz >>> Date: Thu, Feb 19, 2026 at 11:44=E2=80=AFAM >>> Subject: Re: Canada Licensing >>> To: Amanda Fults >>> Cc: Sean Cygan >>> >>> >>> Thank you for the guidance and support, Amanda! >>> >>> On Thu, Feb 19, 2026 at 11:42=E2=80=AFAM Amanda Fults >>> wrote: >>> >>>> Hi Cristal, >>>> >>>> Caregivers may use their own vehicle to drive clients if we verify and >>>> have on file a valid driver's license and active insurance with the >>>> appropriate coverage. They can also drive the client's vehicle if they= have >>>> a valid driver's license and the client's insurance covers them as a d= river. >>>> >>>> Best, >>>> Amanda Fults >>>> Director of Compliance >>>> 714-623-6918 >>>> >>>> >>>> [image: TheKey] >>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential >>>> and may be privileged. This Email is intended solely for the named >>>> recipient or >>>> recipients. If you are not the intended recipient, any use, disclosure= , >>>> copying or distribution of this Email is prohibited. If you are not th= e >>>> intended recipient, please inform us by replying with the subject line >>>> marked "Wrong Address" and then deleting this Email and any attachment= s. >>>> >>>> >>>> >>>> On Thu, Feb 19, 2026 at 6:40=E2=80=AFAM Cristal Munoz >>>> wrote: >>>> >>>>> Hi Amanda and Sean, >>>>> I hope you all are doing well. Does your team oversee compliance >>>>> in Canada as well? I have a question about transportation. Are caregi= vers >>>>> allowed to transport clients in their own vehicles or client vehicles= or >>>>> does it depend on licensing? >>>>> >>>>> Best, >>>>> Cristal Munoz >>>>> Inside Sales Manager >>