----==_mimepart_68e5809fa21d5_2303fa0330a3abc16059580 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you for the update, please upload to the clients files in clear car= e when you have a moment.=C2=A0 =C2=A0 Respectfully,=C2=A0 Ale= jandro Aponte Finance Onboarding Analyst III =C2=A0|=C2=A0TheKey =C2=A0 = Long Term Care Insurance Customer Service - (855) 205-8007 Long Term Ca= re Insurance Fax - (813) 693-5625 =C2=A0 Billing Support Customer Servi= ce - (866) 226-1702 Billing Support Email - Billing@thekey.com =C2=A0 = =C2=A0 =0D =0D On=0D Mon, 6 Oct at 1:47 PM=0D , Venus Hurd Johnson wrote:=0D Hi Alejandro, =0D I got a CCA signed by Judith Rhinestine.=C2=A0 I need to scan and send i= t to you today. =0D =0D Venus =0D =0D =0D =0D On Wed, Sep 10, 2025 at 3:11=E2=80=AFPM Alejandro Aponte wrote: =0D =0D =0D =0D =0D Hello again, Just touching base here, are you able to please provide an= update if there is one?=C2=A0 =0D =0D =0D We audited this new Chicago client and discovered the person who signed = the consent agreement is not listed under the financial party section of = the agreement. Are you able to please assist in securing an updated conse= nt agreement that lists Michael under the Financial Responsible Party sec= tion? =0D =0D =0D =0D =0D =0D =0D =0D =0D =C2=A0 =0D Respectfully,=C2=A0 =0D =0D Alejandro Aponte =0D Finance Onboarding Analyst III =C2=A0|=C2=A0TheKey =C2=A0 =0D Long Term Care Insurance Customer Service - (855) 205-8007 =0D Long Term Care Insurance Fax - (813) 693-5625 =0D =C2=A0 =0D Billing Support Customer Service - (866) 226-1702 =0D Billing Support Email - Billing@thekey.com =0D =C2=A0 =0D =0D =C2=A0=0D =0D =0D =0D =0D =0D =0D =0D On=0D Tue, 2 Sep at 5:24 PM=0D , Alejandro Aponte wrote:=0D =0D =0D =0D =0D Hello again, =0D =0D Just touching base here, are you able to please provide an update if the= re is one?=C2=A0 =0D =0D =0D =C2=A0 =0D Respectfully,=C2=A0 =0D =0D =0D Alejandro Aponte =0D Finance Onboarding Analyst III =C2=A0|=C2=A0TheKey =0D =C2=A0 =0D Long Term Care Insurance Customer Service - (855) 205-8007 =0D Long Term Care Insurance Fax - (813) 693-5625 =0D =C2=A0 =0D Billing Support Customer Service - (866) 226-1702 =0D Billing Support Email - Billing@thekey.com =0D =C2=A0 =0D =0D =C2=A0=0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D Tue, 26 Aug at 10:56 AM=0D , Jeannie Ortiz = wrote:=0D =0D =0D Thank you for your quick response. Please let me know if there is anythi= ng I can do to help. =0D =0D Thank You,=C2=A0 Jeannie Ortiz =0D Finance Onboarding & Experience Manager =0D =0D jeannie.ortiz@thekey.com=C2=A0 =0D =0D Phone: 866-226-1702|Fax: 813-693-5625 |Email:=C2=A0ltci@thekey.com=C2=A0 = =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D -- =0D Venus Hurd Johnson Client Success Manager =0D =0D (312) 965-4538 cell =0D (847) 750-4082 office=0D =0D =0D =0D =0D =0D ----==_mimepart_68e5809fa21d5_2303fa0330a3abc1605