--0000000000006a8d21064cb03471 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable =E2=9D=A4=EF=B8=8F Shadi Gholizadeh reacted via Gmail On Tue, Mar 10, 2026 at 2:56=E2=80=AFPM Timothy Thomas wrot= e: > Love this. I could imagine a chat experience that accomplishes this > painlessly and distills it down. > > On Tue, Mar 10, 2026 at 2:41=E2=80=AFPM Shadi Gholizadeh wrote: > >> Hi Tim, >> >> To your point about the 'obvious' issues sometimes leading to the issues= , >> take a look at the first attachment--imagine this being presented either= at >> assessment or as a digital form a more tech savvy family member can >> complete between intake and assessment or before SOC or the CSM can >> complete (optionality). Also then that second --both family facing >> >> -- >> Shadi Gholizadeh, PhD, MPH >> Chief Quality and Innovation Officer >> >> shadi@thekey.com >> (408) 781-3156 >> TheKey.com >> [image: TheKey] >> > --0000000000006a8d21064cb03471 Content-Type: text/vnd.google.email-reaction+json; charset="UTF-8" Content-Transfer-Encoding: quoted-printable { "emoji": "=E2=9D=A4=EF=B8=8F", "version": 1 } --0000000000006a8d21064cb03471 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable =E2=9D=A4=EF= =B8=8F Shadi Gholizadeh rea= cted via G= mail On Tue, Mar 10, 2026 at 2:56=E2=80=AFPM T= imothy Thomas < tt@thekey.com > wr= ote: Love this. I = could imagine a chat experience that accomplishes this painlessly and disti= lls it down.=C2=A0 On Tue, Mar 10, 2026 at 2:41=E2=80=AFPM Shadi Gholizadeh = < shadi@thekey.com > wrote: Hi Tim,=C2=A0 To your point a= bout the 'obvious' issues sometimes leading to the issues, take a l= ook at the first attachment--imagine this being presented either=C2=A0at as= sessment or as a digital form a more tech savvy family member can complete = between intake and assessment or before SOC or the CSM can complete=C2=A0(o= ptionality). Also then that second --both family facing=C2=A0 -- Shadi Gholizadeh, PhD, MPH Chief Quality and Innovation Officer shadi@thekey.com =C2=A0 (408) 781-3156 TheKey.com <img alt=3D"TheKey" src=3D"https://sign= ature.thekey.com/img/tk_logo_sig.png" width=3D"160" styl