----==_mimepart_6931b089d359d_1f15fd7013986667 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you again Timon.=C2=A0 Hi Marc, can you please assist with addi= ng to Versapay and processing outstanding balance?=C2=A0 I am getting th= e following error: Cynthia Valdez Finance Onboarding Analyst II= I =C2=A0|=C2=A0TheKey Phone: 855-205-8007 =C2=A0 =0D =0D On=0D Thu, 4 Dec at 10:38 AM=0D , Timon Page wrote:= =0D =0D =0D Hi Cynthia =0D =0D No, it's Dhirendra Nath Mitra. =0D =0D =0D =0D =0D =0D Best regards, =C2=A0Timon Page=0D =0D =0D =0D =0D =0D General Manager, Ontario =0D =0D =0D timon.page@thekey.com =0D =0D =0D Mobile: (437) 223-0841 =0D =0D =0D =0D TheKey.ca =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Thu, Dec 4, 2025 at 9:34=E2=80=AFAM Cynthia Valdez wrote: =0D =0D =0D =0D =0D =0D =0D =0D Thank you Timon. For the payment, is the card holder name spelled as Phi= rendra Nath? =0D =0D =0D =0D =0D =0D =C2=A0 =0D =0D Cynthia Valdez =0D =0D =0D =0D Finance Onboarding Analyst III =C2=A0|=C2=A0TheKey=0D =0D =0D =0D Phone: 855-205-8007 =0D =0D =0D =0D =C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Thu, 4 Dec at 9:18 AM=0D =0D , Timon Page wrote:= =0D =0D =0D =0D Hi Cynthia =0D =0D =0D =0D Docs are now uploaded to the clients' profile in WS. =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Best regards, =C2=A0Timon Page=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D General Manager, Ontario =0D =0D =0D =0D =0D =0D timon.page@thekey.com =0D =0D =0D =0D =0D =0D Mobile: (437) 223-0841 =0D =0D =0D =0D =0D =0D =0D =0D TheKey.ca =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Wed, Dec 3, 2025 at 4:28=E2=80=AFPM Timon Page wrote: =0D =0D =0D =0D =0D =0D Hi Cynthia =0D =0D =0D =0D Apologies, I will upload the docs shortly and let you know when they=E2=80= =99re in the clients=E2=80=99 profile. =0D =0D =0D =0D =0D =0D =0D =0D Best regards, =C2=A0Timon Page=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D General Manager, Ontario =0D =0D =0D =0D =0D =0D timon.page@thekey.com =0D =0D =0D =0D =0D =0D Mobile: (437) 223-0841 =0D =0D =0D =0D =0D =0D =0D =0D TheKey.ca =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Wed, Dec 3, 2025 at 4:03=E2=80=AFPM Cynthia Valdez wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Timon/Amanda,=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D Following up for an update regarding agreements. There are no docs in We= llSky. I see record is now deactivated, however, Client currently has an = outstanding balance of $176.28. Please advise.=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D + Marc for visibility.=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =C2=A0 =0D =0D =0D =0D Cynthia Valdez =0D =0D =0D =0D =0D =0D =0D =0D Finance Onboarding Analyst III =C2=A0|