CSM & CGM Hours Baseline Adjustments Changes in the future.

From
Robert Valliant <bob.valliant@thekey.com>
To
Jessica Thomas <jessica.thomas@thekey.com>, Jennifer Geist <jennifer.geist@thekey.com>, BethAnn Rosario <bethann.rosario@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Timothy Thomas <tt@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, Michele Boehmer <mboehmer@thekey.com>
CC
Emily Kraeter <emily.kraeter@thekey.com>, Erica Ornelas <erica.ornelas@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, John Champagne <john.champagne@thekey.com>, Geoff Dion <geoffrey.dion@thekey.com>
Date
Thu, 19 Feb 2026 09:52:43 -0500
Folder
INBOX
--000000000000a627c5064b2e7544 Content-Type: text/plain; charset="UTF-8" Hi RDOs: Given the need for future Hours Baseline Adjustments (for situations such as new hires or client reassignments to balance workloads) for incentive plan calculations, we need a simple process to ensure incentive dashboards can be updated in a timely manner. Accordingly, I recommend the following plan: - RDOs email to me applicable Baseline Hours changes to me by the last day of the month, effective the 1st day of the following month. Please include the reason for the change. - I will compile the changes and send them to D & A within the first few days of themonth. - D & A will then upload the changes to the dashboards. Thanks and please let me know if you have any questions. Bob --000000000000a627c5064b2e7544 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi RDOs: Given the need for future Hour= s Baseline Adjustments (for situations such as=C2=A0new hires or client rea= ssignments to balance workloads) for incentive plan calculations, we need a= simple process to ensure incentive dashboards can be updated in a timely m= anner. Accordingly, I recommend the following plan= : RDOs email to me applicable Baseline Hours changes to m= e by the last day of the month, effective the 1st day of the following mont= h.=C2=A0 Please include the reason for the change. I will compile t= he changes and send them to D &amp; A within the first few days of themonth= .=C2=A0=C2=A0 D &amp; A will then upload the changes to the=C2=A0da= shboards. Thanks and please let me know if you have any quest= ions. Bob --000000000000a627c5064b2e7544--

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