Re: Assistance Et Soins a Domicile (Montreal) Inc. - CNESST correspondence dated November 17, 2024 [CWILSON-C.FID1363439]

Hi Team,
Just following up on this as it is time sensitive. Any updates?

Best,
Amanda Fults
Director of Compliance
714-623-6918


[image: TheKey] <https://homecareassistance.com/>
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On Wed, Dec 17, 2025 at 10:31 AM Amanda Fults <amanda.fults@thekey.com>
wrote:

> Hi HR Team,
> Any updates on this @Kristen Jarbo <kjarbo@thekey.com> @JaCenta Maclin
> <jacenta.maclin@thekey.com> @Grace Labrecque <glabrecque@thekey.com> ?
>
> Amanda Fults
> Director of Compliance
> 714-623-6918
>
>
> [image: TheKey] <https://homecareassistance.com/>
> CONFIDENTIALITY NOTICE: The information in the Email is confidential and
> may be privileged. This Email is intended solely for the named recipient or
> recipients. If you are not the intended recipient, any use, disclosure,
> copying or distribution of this Email is prohibited. If you are not the
> intended recipient, please inform us by replying with the subject line
> marked "Wrong Address" and then deleting this Email and any attachments.
>
>
>
> On Fri, Dec 12, 2025 at 2:35 PM Amanda Fults <amanda.fults@thekey.com>
> wrote:
>
>> Thank you for the update Mansi! Have a great weekend. :)
>>
>> Amanda Fults
>> Director of Compliance
>> 714-623-6918
>>
>>
>> [image: TheKey] <https://homecareassistance.com/>
>> CONFIDENTIALITY NOTICE: The information in the Email is confidential and
>> may be privileged. This Email is intended solely for the named recipient or
>> recipients. If you are not the intended recipient, any use, disclosure,
>> copying or distribution of this Email is prohibited. If you are not the
>> intended recipient, please inform us by replying with the subject line
>> marked "Wrong Address" and then deleting this Email and any attachments.
>>
>>
>>
>> On Fri, Dec 12, 2025 at 11:40 AM Mansi Mehta <mmehta@thekey.com> wrote:
>>
>>> Hello all,
>>>
>>> After speaking with our leaders, the appropriate team HR to support this
>>> request will be the HR Compliance team. I am looping in @Kristen Jarbo
>>> <kjarbo@thekey.com>, @JaCenta Maclin <jacenta.maclin@thekey.com>, and @Grace
>>> Labrecque <glabrecque@thekey.com> in this email chain. I plan to
>>> connect with Kristen Monday as she is OOO today to discuss next steps.
>>>
>>> On Fri, Dec 12, 2025 at 9:29 AM Amanda Fults <amanda.fults@thekey.com>
>>> wrote:
>>>
>>>> @Mansi Mehta <mmehta@thekey.com>  any updates on this? This is a
>>>> priority.
>>>>
>>>> Thanks,
>>>> Amanda Fults
>>>> Director of Compliance
>>>> 714-623-6918
>>>>
>>>>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential
>>>> and may be privileged. This Email is intended solely for the named
>>>> recipient or
>>>> recipients. If you are not the intended recipient, any use, disclosure,
>>>> copying or distribution of this Email is prohibited. If you are not the
>>>> intended recipient, please inform us by replying with the subject line
>>>> marked "Wrong Address" and then deleting this Email and any attachments.
>>>>
>>>>
>>>>
>>>> On Sun, Dec 7, 2025 at 5:01 PM Amanda Fults <amanda.fults@thekey.com>
>>>> wrote:
>>>>
>>>>> @Mansi Mehta <mmehta@thekey.com> can HR take the lead on this since
>>>>> it falls under Health and Safety? Compliance can support the team as needed.
>>>>>
>>>>> Best,
>>>>> Amanda Fults
>>>>> Director of Compliance
>>>>> 714-623-6918
>>>>>
>>>>>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential
>>>>> and may be privileged. This Email is intended solely for the named
>>>>> recipient or
>>>>> recipients. If you are not the intended recipient, any use,
>>>>> disclosure,
>>>>> copying or distribution of this Email is prohibited. If you are not
>>>>> the
>>>>> intended recipient, please inform us by replying with the subject line
>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>> attachments.
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Dec 5, 2025 at 12:28 PM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> adding @Joey Taylor <joey.taylor@thekey.com> for visibility as well.
>>>>>>
>>>>>> Hi Amanda,
>>>>>>
>>>>>> This sounds like a major project. Yes, please proceed and let us know
>>>>>> how we can support. We will need to translate the docs to french once
>>>>>> you've completed them.
>>>>>>
>>>>>> Thank you for your support!
>>>>>> Tim
>>>>>>
>>>>>> On Fri, Dec 5, 2025 at 1:24 PM Amanda Fults <amanda.fults@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> adding @Mansi Mehta <mmehta@thekey.com> for visibility and support
>>>>>>> from HR with this.
>>>>>>>
>>>>>>>
>>>>>>> Amanda Fults
>>>>>>> Director of Compliance
>>>>>>> 714-623-6918
>>>>>>>
>>>>>>>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>> CONFIDENTIALITY NOTICE: The information in the Email is confidential
>>>>>>> and may be privileged. This Email is intended solely for the named
>>>>>>> recipient or
>>>>>>> recipients. If you are not the intended recipient, any use,
>>>>>>> disclosure,
>>>>>>> copying or distribution of this Email is prohibited. If you are not
>>>>>>> the
>>>>>>> intended recipient, please inform us by replying with the subject
>>>>>>> line
>>>>>>> marked "Wrong Address" and then deleting this Email and any
>>>>>>> attachments.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Dec 4, 2025 at 4:27 PM Amanda Fults <amanda.fults@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Tim,
>>>>>>>>
>>>>>>>> This is an official notice from the CNESST (Quebec’s Occupational
>>>>>>>> Health & Safety authority) informing us that our Montreal establishment has
>>>>>>>> been classified as a Level 3 workplace under the Regulation on
>>>>>>>> Prevention and Participation Mechanisms. This classification triggers mandatory
>>>>>>>> health and safety requirements that the organization must
>>>>>>>> implement.
>>>>>>>>
>>>>>>>>
>>>>>>>> This notice is similar to the compliance directives we previously
>>>>>>>> received in April of 2024 from Alberta OHS for our Calgary office, and
>>>>>>>> Quebec’s requirements are equally urgent and non-optional.
>>>>>>>>
>>>>>>>>
>>>>>>>> Summary of What CNESST Requires
>>>>>>>>
>>>>>>>> Based on the CNESST notice and after reviewing their website, the
>>>>>>>> following actions are mandatory:
>>>>>>>>
>>>>>>>>
>>>>>>>> 1. Establish a Health & Safety Committee
>>>>>>>>
>>>>>>>> All Level 3 establishments must have a functioning committee that
>>>>>>>> includes both employer and worker representatives.
>>>>>>>> The committee is responsible for workplace risk identification,
>>>>>>>> safety communication, and prevention planning.
>>>>>>>>
>>>>>>>>
>>>>>>>> 2. Designate a Health & Safety Representative
>>>>>>>>
>>>>>>>> A worker (non-management) must be appointed to act as the formal
>>>>>>>> representative of employees on health and safety matters.
>>>>>>>>
>>>>>>>>
>>>>>>>> 3. Complete Mandatory CNESST Training
>>>>>>>>
>>>>>>>> CNESST requires:
>>>>>>>>
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Committee members to complete Health & Safety Committee training
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    The Health & Safety Representative to complete Representative
>>>>>>>>    training
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Optional but recommended Liaison Officer training (online, free)
>>>>>>>>
>>>>>>>> Training deadlines will be issued by CNESST and are tied to our
>>>>>>>> Level 3 classification.
>>>>>>>>
>>>>>>>>
>>>>>>>> 4. Share Notice With All Employees
>>>>>>>>
>>>>>>>> CNESST requires that the notice be distributed to:
>>>>>>>>
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    All employees
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Any employee associations (if applicable)
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    All committee members
>>>>>>>>
>>>>>>>>
>>>>>>>> 5. Update Required Health & Safety Policies
>>>>>>>>
>>>>>>>> To meet Quebec regulatory expectations—and align with the Calgary
>>>>>>>> findings—we must ensure the following policies and procedures are in place:
>>>>>>>>
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Working Alone Procedure
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Emergency Response Plan
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Workplace Violence & Harassment Policy
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Incident investigation and reporting procedures
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Prevention program and risk assessment processes
>>>>>>>>
>>>>>>>>
>>>>>>>> Next Steps (Action Plan)Immediate (Next 2–3 Weeks)
>>>>>>>>
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Confirm worker count for Montreal to finalize required
>>>>>>>>    committee structure
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Select employer representatives and identify potential worker
>>>>>>>>    representatives
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Begin the designation process for the Health & Safety
>>>>>>>>    Representative
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Distribute the CNESST notice to all employees
>>>>>>>>
>>>>>>>>
>>>>>>>> Early Q1
>>>>>>>>
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Finalize Health & Safety Committee charter, meeting frequency,
>>>>>>>>    and responsibilities
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Schedule the first committee meeting
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Begin implementation or update of required safety policies
>>>>>>>>    -
>>>>>>>>
>>>>>>>>    Prepare training timeline once CNESST releases dates
>>>>>>>>
>>>>>>>>
>>>>>>>> Upon Training Rel