----==_mimepart_690a054f95576_25b10a8cabd0481222aa Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Diane, Good morning. I apologize in the delay of getting back to y= ou. I was out of the office. I updated the banking information with the i= nformation you provided and processed 1 invoice for pay to see if it woul= d clear. I did not use the account ending in 7 as the POC stated in an ea= rlier conversation that it was an 8.. The payment was returned on 10//29 = unable to locate account. There is an outstanding balance of $6760.87. I = understand the client will no longer respond to our calls or emails . How= would you like to proceed. Respectfully, =C2=A0 Sophia Jantz = Collections and Contact Specialist 2|=C2=A0TheKey Phone: 866-226-1702 = billing@thekey.com = =0D =0D On=0D Mon, 27 Oct at 9:18 AM=0D , Sophia Jantz wrote:=0D= =0D =0D Hi Diane, =0D =0D Good morning. Thank you for the information. I have entered the account = with out the preceding zero's. I processed only 2 invoices to pay as I wa= nt to see if these are paid or retuned. I will update you as soon as poss= ible. Thank you.=C2=A0 =0D =0D =0D =0D =0D =0D Respectfully, =0D =C2=A0 =0D Sophia Jantz =0D =0D Collections and Contact Specialist 2|=C2=A0TheKey=0D =0D Phone: 866-226-1702 =0D billing@thekey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D Mon, 13 Oct at 11:51 AM=0D , Martin Brozosky wrote= :=0D =0D Failed Payment on 10/10/2025-175077 Martin Brozosky -$1,516.53=C2=A0 =0D= =0D Failed Payment on 10/10/2025-175077 Martin Brozosky - $3,704.81=0D =0D =0D =0D =0D =0D ----==_mimepart_690a054f95576_25b10a8cabd0481222aa Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Diane, =0D =0D Good morning. I apologize in the delay of getting back t= o you. I was out of the office. I updated the banking information with th= e information you provided and processed 1 invoice for pay to see if it w= ould clear. I did not use the account ending in 7 as the POC stated in an= earlier conversation that it was an 8.. The payment was returned on 10//= 29 unable to locate account. There is an outstanding balance of $6760.87.= I understand the client will no longer respond to our calls or emails . = How would you like to proceed. =0D =0D =0D =0D Respectfully, =0D =C2=A0 =0D <div dir=3D"ltr" style=3D'margin-top: 0pt; margin-bottom: 0pt; font-weigh= t: 400; font-style: normal; font-size: 13px; font-family: "Helvetica Neue= ", Helvetica, Arial, sans-serif; l