Caribou Canada Expansion Weekly Update - 03/11/20225

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Monica Johnston <johnstonm@thekey.com>, Jeff Morris <jeff.morris@thekey.com>, Tyler Ng <tyler.ng@thekey.com>, Alber Diaz <adiaz@thekey.com>, Amanda Soukvilay <amanda@caribou.care>, Dulce Aganan-Coleman <dcoleman@thekey.com>, Phil Schwyter <phil@caribou.care>, Tim Ahong <tim@caribou.care>, Katherine Guildner <kguildner@thekey.com>, Troy Riha <troy.riha@thekey.com>, Umesh Shah <ushah@thekey.com>, Cara Tan <wtan@thekey.com>, John Champagne <john.champagne@thekey.com>, Audra Williams <audraw@thekey.com>, Tiffany Silton <tsilton@thekey.com>, "joyce.gonzalez@thekey.com" <joyce.gonzalez@thekey.com>, "germaine.daniels@thekey.com" <germaine.daniels@thekey.com>, "rcruz@thekey.com" <rcruz@thekey.com>, Lyndsey Organ <lyndsey.organ@thekey.com>, Olivia Farrow <olivia.farrow@thekey.com>, Jackie Bock <jacqueline.bock@thekey.com>, Timothy Thomas <tt@thekey.com>, Monica Johnston <johnstonm@homecareassistance.com>, Alyson Rohane <alyson.rohane@thekey.com>
CC
Cheryl Logan <cheryl.logan@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, Emily Kraeter <emily.russell@thekey.com>, "elisabeth.cox@thekey.com" <elisabeth.cox@thekey.com>
Date
Wed, 11 Mar 2026 15:20:51 -0700
Folder
INBOX
--00000000000041c61f064cc70d1d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon, everyone - Please see the latest updates for the Caribou Canadian expansion project and reach out if you have any questions or updates! *Executive Sponsor:* Emily Kraeter *Go Live Date*: Tuesday, March 24th, 2026 *Project Status*: On track *Project Milestone*: In UAT *Project Plan*: *Action Items: * - @Alber Diaz Update the headers to match the required template format (add spaces) - @Cara Tan : - Remove the non-payable shifts from the file - Modify the hourly holiday shifts to apply a 1.5 multiplier to the rate for "XT" types - @Umesh Shah Send an email notification to the payroll team once the payroll file is ready - @Monica Johnston + team look into updating the file to send bi-weekly instead of weekly - @Katherine Midura send @Alyson Rohane the Canadian recruiter names to include in training. *Project Updates: * - *UAT* - We are on track to complete UAT by this Friday, 3/13. - *Change Management* - Communication: - The first go live internal notice was sent out on Monday, 3/10 - The training details and schedule were sent out to GMs/RDO on Tuesday, 3/11 - Training: - The GMs/RDO training is on Monday, 3/16 - The CGM training is on Wednesday, 3/18 - The recruiting training is on Thursday, 3/19 *Project Timeline: * # TASK TITLE START DATE DUE DATE STATUS 1 Scope 12/4/2025 1/9/2026 Complete 2 Requirements 12/4/2025 1/9/2026 Complete 3 Design 12/4/2025 1/21/2026 Complete 4 Development & QA 1/12/2026 2/27/2026 Complete 5 UAT 2/2/2026 3/16/2026 In Progress 6 Go Live 3/24/2026 3/24/2026 Not Started 7 Training and Communication 2/2/2026 3/24/2026 Not Started 8 Hypercare 3/24/2026 4/7/2026 Not Started 9 Retrospect 4/23/2026 4/23/2026 Not Started Best - Alyson Rohane Continuous Improvement Analyst 3 | TheKey ------------------------------ *From:* Alyson Rohane *Sent:* Wednesday, March 4, 2026 3:36 PM *To:* Monica Johnston ; Jeff Morris ; Tyler Ng ; Alber Diaz ; Amanda Soukvilay ; Dulce Aganan-Coleman ; Phil Schwyter ; Tim Ahong ; Katherine Guildner ; Troy Riha ; Umesh Shah ; Cara Tan ; John Champagne ; Audra Williams ; Tiffany Silton ; joyce.gonzalez@thekey.com ; germaine.daniels@thekey.com ; rcruz@thekey.com ; Lyndsey Organ ; Olivia Farrow ; Jackie Bock ; Timothy Thomas ; Monica Johnston ; Alyson Rohane *Cc:* Cheryl Logan ; Donny Deshotels ; Emily Kraeter ; elisabeth.cox@thekey.com *Subject:* Caribou Canada Expansion Weekly Update - 03/04/20225 Good afternoon, all - Please see the latest updates for the Caribou Canadian expansion project and feel free to reach out with any questions or updates! *Executive Sponsor*: Emily Kraeter *Go Live Date*: Tuesday, March 24th, 2026 *Project Status*: On track *Project Milestone*: In UAT *Project Plan*: https://docs.google.com/spreadsheets/d/1rGh6flszkA0Xj6A51tQdpwSihqC_GVLJOum= 7tgczfoU/edit?gid=3D1775114116#gid=3D1775114116 *Action Items: * - @Monica Johnston add the DOB to the 8 te

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