--000000000000281597064c5d53c9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I recently wrote to and cc'd both the clearcare support and billing support teams regarding an issue within the system for the client Diane Kavpil. I have not yet received a response. This needs to be resolved to prevent the error from recurring, ensure the proper client receives their bills and stop the prospect from receiving Diane's bills again. Please let me know the next steps to address this. I am happy to resend the email exchanges about the issue if needed. Thank you. Laura Horval MSW LSW General Manager | TheKey Office: 513-891-2273 Mobile: 513-535-0558 *Aging Life Care Professional=E2=84=A2; CDP=C2=AE* *PAC=C2=AE Consultant; **PAC=C2=AE Coach* * Please note my email has changed: * lhorval@thekey.com TheKey.com *Please review us on Facebook or Google!* h ttps://www.facebook .com/TheKeyCincinnati Click here for Google Review --000000000000281597064c5d53c9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I recently wro= te to and cc'd both the clearcare support and billing support teams reg= arding an issue within the system for the client Diane Kavpil. I have not y= et received a response. This needs to be resolved to prevent the error from= recurring, ensure the proper client receives their bills and stop the pros= pect from receiving Diane's bills again. Please let me know the next st= eps to address this. I am happy to resend the email exchanges about the iss= ue if needed. Thank you.=C2=A0 Laura Horval MSW LSW=C2=A0 General Manager | Th= eKey Office: 513-891-2273 Mobile: 513-535-0558 Aging Life Care Professional=E2=84=A2; CDP=C2=AE PAC=C2=AE Consultant;=C2=A0 PAC=C2=AE Coach Please note my email has changed: </fo