RE: Revenue Discrepency

This is a multipart message in MIME format. ------=_NextPart_000_015B_01DC99E5.301BC8C0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_015C_01DC99E5.301BEFD0" ------=_NextPart_001_015C_01DC99E5.301BEFD0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Gerri and Tim, =20 If the local office is comparing Total Revenue using the Gross Profit = Summary vs. NetSuite / Planful, the discrepancy might be coming from the = Cheque Emploi credits billed in NetSuite but not visible on that CC = report. =20 Total December 25=E2=80=99 Cheque Emploi credits reducing NetSuite = revenue: $19,226.76. =20 Hope that helps, if you have any further questions, please let me know. =20 Thank you =20 Adriana Mendez Accounting Manager | TheKey adriana.mendez@thekey.com Deerfield Beach, FL =20 =20 From: Geraldine Terlecki =20 Sent: Monday, February 9, 2026 3:17 PM To: Adriana Mendez Cc: Timothy Thomas ; Sara Stuhlsatz = Subject: RE: Revenue Discrepency =20 Adriana: =20 Is this something someone on your team can help with? If yes, please = let us know the timing. =20 =20 gerri terlecki Chief Financial Officer | TheKey Mobile: 561.879.0132 =20 =20 =20 From: Timothy Thomas >=20 Sent: Monday, February 9, 2026 2:11 PM To: Geraldine Terlecki > Subject: Revenue Discrepency =20 Hi Geri, =20 Could you please help me track down a revenue discrepancy for our = Montreal office in December.=20 =20 We're seeing a $16K USD difference between Clearcare and Planful which = is impacting the team's ability to hit a significant bonus for the = month. Most offices see 2-4K in discrepancy so this seems to be an = outlier.=20 =20 Any insights would be appreciated Thanks Tim =20 --=20 Tim Thomas Head of Midwest & Canada Divisions | TheKey Mobile: 514.591.9387 =20 ------=_NextPart_001_015C_01DC99E5.301BEFD0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi Gerri and = Tim, &nbsp; If the local office = is comparing Total Revenue using the Gross Profit Summary vs. NetSuite / = Planful, the discrepancy might be coming from the Cheque Emploi credits = billed in NetSuite but not visible on that CC = report. &nbsp; Total December = 25=E2=80=99 Cheque Emploi credits reducing NetSuite revenue: = $19,226.76. &nbsp; <