------=_Part_49529139_1112865740.1774557638625 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Web Version:=20 https://thekey-subaccount.us.newsweaver.com/103u8znlh1/i234c217ic3txpr0saj3= hi?email=3Dtrue&lang=3Den ----------------------- A Caregiver's Dedication Fuels One Client's Road to Recovery When Diane, an accomplished golfer with multiple hole-in-ones to her name, = suffered a stroke last=20 September, caregiver Betty stepped in and became her biggest coach and chee= rleader. Betty hand-wrote=20 Diane's recovery goals on a napkin for daily affirmations and put her golf = trophies back on display=20 as a reminder of the athlete she has always been. During a recent visit, Di= ane was able to say=20 Betty's name and was moved to tears by how far she has come, and her husban= d Ed shared that he is=20 "forever indebted" to Betty for the care she provides. We are so proud to h= ave Betty on our team.=20 Have a story like this one? Share it in the CARE Spotlight community on CAR= Ezone and help us=20 celebrate the people who make TheKey special. https://thekey-subaccount.us.newsweaver.com/103u8znlh1/iu9ldt9ji5stxpr0saj3= hi/external?email=3Dtrue&lang=3Den&a=3D2&p=3D5840769&t=3D1889366 ----------------------------------- By the Numbers and in Their Own Words: = Q1 CSM Pulse Highlights Our CSM Pulse NPS has reached 90.4, the highest score on record. The Qualit= y Team compiled a roundup=20 of recent client feedback highlighting the care managers, liaisons, and coo= rdinators behind that=20 number, from Montreal to Calgary to Central LA. The responses speak to the = consistency and quality=20 our teams bring to every client relationship. Read the full article on CARE= zone https://thekey-subaccount.us.newsweaver.com/103u8znlh1/c5fbgfeoteatxpr0saj3= hi/external?email=3Dtrue&lang=3Den&a=3D2&p=3D5840769&t=3D1889366 TPS and Employment Authorization Documents A recent federal court order has temporarily paused the termination of cert= ain TPS designations,=20 automatically extending qualifying Employment Authorization Documents (EADs= ). Employees with TPS=20 EADs (Category Codes A12 or C19) retain valid work authorization through th= e extended date. When=20 completing I-9 or Supplement B forms, use the extended expiration date, not= the printed one. Do not=20 initiate E-Verify based on the original date or take any employment action = based on it. Visit=20 CAREzone for full guidance. https://thekey-subaccount.us.newsweaver.com/103u8znlh1/mv23ohvw4cntxpr0saj3= hi/external?email=3Dtrue&lang=3Den&a=3D2&p=3D5840769&t=3D1889366 ----------------------------------- Did You Know? Unemployment Claims Impac= t TheKey=E2=80=99s Costs Unemployment claims are routine, but how we manage them matters. Inconsiste= nt or delayed responses=20 create unnecessary costs, so we're strengthening our approach. What's New: TheKey has partnered with Equifax to improve the timeliness, co= nsistency, and accuracy=20 of our claims process. What