--000000000000eed6c80645a1e826 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, We are excited to share that we are exploring a new *Fast Start Client Process* designed to support timely onboarding for long-term clients who need services quickly. This new workflow will allow LHAs to move certain fast-start cases to close when appropriate, ensuring we can meet client needs with greater speed and consistency. To support this effort, we have drafted an initial *Fast Start SOP* for your review. Your feedback is invaluable as we refine this process ahead of our pilot launch. *What We Need From You* 1. *Review the Fast Start SOP *and provide any comments or suggestions. 2. *Review the Fast Start Rate Sheet * for your locations. - We have included an average rate as a starting point. - Please adjust to a rate you feel is appropriate and comfortable for your market. Your insights will help ensure this process works effectively across diverse regions and aligns with both operational realities and client expectations. *What=E2=80=99s Next* - We will identify a *pilot location* to begin testing this Fast Start workflow. - As we move through the pilot, we will refine the SOP, pricing guidelines, and communication workflows based on what we learn. - Additional updates and training materials will be shared as we progress. Tiffany Silton Director, Division Operations tsilton@thekey.com (760) 889-2188 TheKey.com [image: TheKey] --000000000000eed6c80645a1e826 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, =C2=A0 We are excited to share tha= t we are exploring a new Fast Start Client Process designe= d to support timely onboarding for long-term clients who need services quic= kly. This new workflow will allow LHAs to move certain fast-start cases to = close when appropriate, ensuring we can meet client needs with greater spee= d and consistency. To support this effort, we have drafted an initial Fast Start SOP for your review. Your feedback is invaluable a= s we refine this process ahead of our pilot launch. What We Need From You Review the Fast Start SOP =C2=A0 and provide any comments or suggestions. Review the Fast Start Ra= te Sheet for your locations. We have included an average rate as a starting point. Please adjust to a rate you feel is appropriate and comfortable for your= market. Your insights will help ensure this process works effectively across div= erse regions and aligns with both operational realities and client expectat= ions. What=E2=80=99s Next We will identify a pilot location to begin testing this= Fast Start workflow. As we move through the pilot, we will refine the SOP, pricing guidelines= , and communication workflows based on what we learn. Additional updates and training materials will be shared as we progress.= <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"color:rgb= (112,112,112)!important;font-size:16px;font-family