--00000000000070423706408039ec Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Chris, can you please ping me via Google chat? I can help. On Mon, Oct 6, 2025 at 11:47=E2=80=AFAM Timothy Thomas wrot= e: > Hi Anotte, > > Could you please assist Chris with his issue below? > > On Mon, Oct 6, 2025 at 3:04=E2=80=AFPM Chris Brown wrote: > >> Hi guys, >> >> So, I was not able to get my banking info set up in Coupa to have mileag= e >> reimbursed. I keep getting and error that it wants a abbreviated state >> code. Of course we are in Canada and so I don't have that. David has >> advised me to reach out to you and ask that you look for a Saviynt reque= st >> to aprove for me. >> >> I'm not exactly sure what that means. Hopefully you do :) >> >> Thanks! >> >> ---------- Forwarded message --------- >> From: David Zychowski >> Date: Mon, Oct 6, 2025 at 7:42=E2=80=AFAM >> Subject: Re: Coupa Issue >> To: Chris Brown >> >> >> I think I found the issue. Ask your leader, Tim or Chuck, to look for a >> Saviynt request to approve. >> >> On Mon, Oct 6, 2025 at 8:58=E2=80=AFAM David Zychowski > david.zychowski@thekey.com> wrote: >> >>> I'll get on this shortly and get back to you in about 45 minutes >>> >>> >>> On Sun, Oct 5, 2025 at 5:01=E2=80=AFPM Chris Brown >>> wrote: >>> >>>> Hi David, >>>> >>>> I thought I had Coupa all sorted out... but I don't. I can't get my >>>> banking info accepted to get my mileage paid back. >>>> >>>> I've tried multiple times, but I keep getting the same error message. >>>> >>>> Please fix the following error: >>>> Please enter the two letter abbreviation code in the State field of >>>> the address [ One or more JSON attributes missing or malformed: >>>> payee_state ] >>>> >>>> I'm in Canada. I don't have an abbreviated state code. It won't let me >>>> use AB (for the province), it auto-fills the province "Alberta". >>>> >>>> Who / How can this get fixed so I can get the mileage payments >>>> deposited. >>>> >>>> Thanks for your help. >>>> -- >>>> Chris Brown B.A. >>>> Home Care Liaison >>>> Calgary, Alberta >>>> >>>> Calgary: 403-301-3777 >>>> Cell: 403-333-0999 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> David Zychowski >>> Director, Referral Partner Experience >>> *Respect The Process and you will CRUSH IT!* >>> david.zychowski@thekey.com >>> Mobile: (203) 218-6328 >>> https://thekey.com >>> [image: Click to go to TheKey's LinkedIn page.] >>> [image: Click to go to >>> TheKey's Facebook page.] [image: >>> Click to go to TheKey's Instagram page.] >>> >>> >>> >> >> >> -- >> David Zychowski >> Director, Referral Partner Experience >> *Respect The Process and you will CRUSH IT!* >> david.zychowski@thekey.com >> Mobile: (203) 218-6328 >> https://thekey.com >> [image: Click to go to TheKey's LinkedIn page.] >> [image: Click to go to >> TheKey's Facebook page.] [image: >> Click to go to TheKey's Instagram page.] >> >> >> >> >> -- >> Chris Brown B.A. >> Home Care Liaison >>