This is a multipart message in MIME format. ------=_NextPart_000_3B9D_01DC5D29.878D29D0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_3B9E_01DC5D29.878D29D0" ------=_NextPart_001_3B9E_01DC5D29.878D29D0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you very much, the cards don=E2=80=99t look good at all. I did = reach out to the printer and asked for explanation. =20 Silvana Stoesser Xentas Inc. =20 Mobile: 403-481-0547 Web: www.xentas.ca Email: silvana@xentas.ca =20 From: Isabelle Grondin =20 Sent: November 24, 2025 8:03 AM To: Timothy Thomas Cc: silvana@xentas.ca Subject: Re: Business cards =20 Isabelle Grondin Directrice du d=C3=A9veloppement client / Home Care Liaison Cell : 438-699-9311 Bur : 514-907-5065 TheKey.ca =20 =20 = =20 =20 =20 Le lun. 24 nov. 2025 =C3=A0 09:26, Timothy Thomas > a =C3=A9crit : @Isabelle Grondin can you please = send more pictures of the cards? In the middle of the stack to confirm = the printing quality across the board? =20 On Sun, Nov 23, 2025 at 2:16=E2=80=AFAM silvana@xentas.ca = > wrote: That=E2=80=99s really hard to say. Normally the business cards turn out = quite well. If these were the top cards from a stack, they might look = like this, but I can=E2=80=99t be certain. Could you send me a picture = of a few more cards so I can take a better look? Or get a chance to send = in a complaint with the printer? =20 Thanks, Silvana =20 =20 _____ =20 From: Timothy Thomas > Sent: Friday, November 21, 2025 5:36 AM To: silvana@xentas.ca > Subject: Re: Business cards=20 =20 Are you saying that the print quality I shared in my picture is to be = expected at this price point? =20 Please share quotes for the collateral as well.=20 =20 On Fri, Nov 21, 2025 at 12:06=E2=80=AFAM silvana@xentas.ca = > wrote: Hi Tim, =20 For these business cards, we=E2=80=99ve always chosen the most = cost-effective option. If you prefer a higher-quality finish, I can = absolutely arrange that for you. I=E2=80=99m currently away from the = office, but I=E2=80=99ll prepare some quotes for upgraded cards on = Monday. =20 Thanks, Silvana _____ =20 From: Timothy Thomas > Sent: Thursday, November 20, 2025 9:44 AM To: silvana@xentas.ca > Subject: Re: Business cards =20 we just received an order in Montreal that I=E2=80=99ve seen in person = and I find the quality to be very poor. please let me know. I want to = make sure the new order is better quality.=20 =20 =20 On Wed, Nov 19, 2025 at 2:03=E2=80=AFPM Timothy Thomas > wrote: Approved. I'm sending over another order for collateral. Stay tuned. =20 On Wed, Nov 19, 2025 at 11:50=E2=80=AFAM > wrote: Please review updated files =20 Silvana Stoesser Xentas Inc. =20 Mobile: 403-481-0547 Web: www.xentas.ca Email: silvana@xentas.ca =20 From: Timothy Thomas > Sent: November 19, 2025 7:05 AM To: Xentas Inc. Silvana > Subject: Fwd: Business cards =20 Hi Silvana, =20 A few changes =20 Cathy Gerth=20 Client Success Manager Cell: 604.369.4668 Office: