--000000000000c21c050642e28b45 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Good evening! Can you inform Carla, she=E2=80=99s scheduled for tomorrow. Seems they are = putting services on hold. @kristal, can you confirm Thanks =F0=9F=99=8F * Jhonna Vallejo * Caregiver Manager jhonna.vallejo@thekey.com Office: (519) 954-2111 TheKey.ca [image: TheKey] ---------- Forwarded message --------- From: Michael Givens Date: Wed, Nov 5, 2025 at 5:07=E2=80=AFPM Subject: Re: SHIFT CONFIRMATION To: Jhonna Vallejo CC: Kristal Parris Hi, I just sent an email to Kristal informing her that we are going to pause services and tell my parents contact Kristal directly to resume them. I just asked that she confirmed that it=E2=80=99s her that we call and what= number Michael On Nov 5, 2025, at 3:51=E2=80=AFPM, Jhonna Vallejo wrote: =EF=BB=BF Hi Michael, I hope you are doing well. I wanted to let you know that Kiran was asked to go home today at around 3:30 PM as there was nothing else required for her to do. When Kiran informed your mother that she would be returning on Sunday, she was advised that she may still not be needed. In addition, Carla is scheduled to provide services from tomorrow through Saturday ongoing. We would just like clarification on whether services will resume as scheduled. This will allow us to notify the PSW accordingly. Thank you in advance, and we appreciate your guidance. * Jhonna Vallejo * Caregiver Manager jhonna.vallejo@thekey.com Office: (519) 954-2111 TheKey.ca [image: TheKey] --000000000000c21c050642e28b45 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Good evening!=C2=A0 Can you inform Carla, she=E2=80=99s scheduled for tomor= row. Seems they are putting services on hold. @kristal, can you confirm=C2= =A0 Thanks =F0=9F=99=8F=C2=A0 Jhonna Vallejo Caregiver Manager =20 jhonna.vallejo@thekey.com