Sounds good, thanks Bryan!
BA
On Wed, Mar 18, 2026 at 9:15 AM Bryan Carter <bryan.carter@thekey.com>
wrote:
> Team,
>
> The pricing sheet for LHAs has been updated by Cristal.
>
> @BethAnn Rosario <bethann.rosario@thekey.com> , Matt will be coming to
> you directly for a few questions she had in your markets.
>
> Thank you.
> --
> Bryan Carter
> VP of Inside Sales
> bryan.carter@thekey.com
> Mobile: (901) 489-3960
> https://thekey.com
> <https://thekey.com>
>
>
> On Tue, Mar 17, 2026 at 11:42 AM Bryan Carter <bryan.carter@thekey.com>
> wrote:
>
>> Donny,
>>
>> Thank you for the update. I'll work with Matt and Cristal to make the
>> updates to our pricing sheet for LHAs by end of day today.
>> --
>> Bryan Carter
>> VP of Inside Sales
>> bryan.carter@thekey.com
>> Mobile: (901) 489-3960
>> https://thekey.com
>> <https://thekey.com>
>>
>>
>> On Tue, Mar 17, 2026 at 11:20 AM Donny Deshotels <
>> donny.deshotels@thekey.com> wrote:
>>
>>> Hi Everyone,
>>>
>>> I met with Chris this morning and confirmed the rates we will be using.
>>> Please refer to the Pricing_Analysis_Details
>>> <https://docs.google.com/spreadsheets/d/1hh0ZO-KV7OC78Yn_WqGMWzAHjiKJGXl-L8TVpfQ-gxk/edit?usp=sharing>
>>> workbook to view the finalized rates. I have highlighted two key columns in
>>> purple that require updates in our systems and documents and need to be
>>> communicated to the field: "Minimum Rate (Update Salesforce)" and "New
>>> Range (field and Intake)".
>>>
>>> The "New Range" column remains unchanged (previously called "Recommended
>>> Range") from your latest input and is ready to be communicated to your
>>> teams and Intake. The "Minimum Rate" column contains the rates to be loaded
>>> into Salesforce and represents the bottom of the range. For your reference,
>>> the "Final Rate" column reflects our target average/median rate going
>>> forward, though teams still have the discretion to adjust within the
>>> approved range.
>>>
>>> Next Steps:
>>>
>>> 1. RDOs: Please communicate the new ranges to your teams and let me know
>>> if there are any concerns.
>>> 2. Intake Team: Update your pricing documents with the "New Range" for
>>> each referenced location.
>>> 3. Salesforce: Update the Minimum Rate in Salesforce. I will provide a
>>> CSV file for import.
>>>
>>> Please let me know if I have missed anything or if you have any
>>> questions.
>>>
>>> Best regards,
>>>
>>> Donny
>>> VP, Data and Analytics
>>> *225.916.9227 *
>>>
>>>
>>> On Tue, Mar 17, 2026 at 10:20 AM Jessica Thomas <
>>> jessica.thomas@thekey.com> wrote:
>>>
>>>> Thanks Donny, the timeline is helpful. Have the rate ranges been
>>>> finalized?
>>>>
>>>> On Sat, Mar 14, 2026 at 11:03 AM Jennifer Geist <
>>>> jennifer.geist@thekey.com> wrote:
>>>>
>>>>> Thank you Donny.
>>>>>
>>>>> On Sat, Mar 14, 2026 at 11:00 AM Donny Deshotels <
>>>>> donny.deshotels@thekey.com> wrote:
>>>>>
>>>>>> Hi Jennifer,
>>>>>>
>>>>>> I have received feedback from Renee, Bryan, and Audra regarding the
>>>>>> implementation timelines. Below is the proposed schedule; please let me
>>>>>> know if you have any concerns.
>>>>>>
>>>>>> - Monday: I will confirm the price ranges with Chris and communicate
>>>>>> them to this group.
>>>>>> - Tuesday–Friday: RDOs will communicate the new pricing to their
>>>>>> teams.
>>>>>> - Wednesday: Renee’s team will load the price ranges into Salesforce,
>>>>>> and Bryan’s team will update their pricing sheets.
>>>>>>
>>>>>> To answer your question directly, we plan to have the new rate ranges
>>>>>> loaded into Salesforce by EOD Wednesday.
>>>>>>
>>>>>> If anyone has any questions or concerns regarding this timeline,
>>>>>> please let me know.
>>>>>>
>>>>>> Best regards,
>>>>>>
>>>>>> Donny
>>>>>> VP, Data and Analytics
>>>>>> *225.916.9227 *
>>>>>>
>>>>>>
>>>>>> On Sat, Mar 14, 2026 at 12:45 PM Jennifer Geist <
>>>>>> jennifer.geist@thekey.com> wrote:
>>>>>>
>>>>>>> Hello all
>>>>>>> When will the rates be uploaded in SF ?
>>>>>>>
>>>>>>> On Fri, Mar 13, 2026 at 12:55 PM Chris Gerard <
>>>>>>> chris.gerard@thekey.com> wrote:
>>>>>>>
>>>>>>>> All-
>>>>>>>>
>>>>>>>> The new client bill rates are now approved to launch. Please give
>>>>>>>> me the timeline on official launch and let's track new hire soc rates post
>>>>>>>> launch to compare to pre launch.
>>>>>>>>
>>>>>>>
>>>>>>>> --
>>>>>>>> Kind Regards,
>>>>>>>>
>>>>>>>>
>>>>>>>> *Chris Gerard*
>>>>>>>> CEO | *TheKey*
>>>>>>>> Mobile: 817-313-7913
>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>
>>>>>>>
>>>>
>>>> --
>>>>
>>>> *Jessica Thomas *
>>>>
>>>> Sr. Regional Director, Northern California| TheKey
>>>>
>>>> Mobile: 925.639.9290
>>>>
>>>> <http://www.thekey.com>
>>>>
>>>>