Weekly VA Metrics 9/5/25

From
<miranda.norman@thekey.com>
To
"'Audra Williams'" <audraw@thekey.com>, "'Tiffany Silton'" <tsilton@thekey.com>, "'Ashley Mirone'" <amirone@thekey.com>, <RegionalDirectors@thekey.com>, <SalesLeadership@thekey.com>, <GeneralManagers@thekey.com>, "'David Zychowski'" <david.zychowski@thekey.com>
CC
"'Michelle Schefter'" <michelle.kenaga@thekey.com>, "'Dylan Hodson'" <dylan.hodson@thekey.com>, "'Miranda Norman'" <miranda.norman@thekey.com>, "'Jeannie Ortiz'" <jeannie.ortiz@thekey.com>, "'DeAnna Brown'" <deanna.brown@thekey.com>, "'Alejandro Aponte'" <aaponte@thekey.com>, "'Loc Tran'" <ltran@thekey.com>, "'Laszlo Kovacs'" <laszlo.kovacs@thekey.com>, <fpa@thekey.com>, "'Mansi Mehta'" <mmehta@thekey.com>
Date
Fri, 5 Sep 2025 11:08:24 -0400
Folder
INBOX
This is a multipart message in MIME format. ------=_NextPart_000_02E8_01DC1E55.68265BB0 Content-Type: multipart/related; boundary="----=_NextPart_001_02E9_01DC1E55.68265BB0" ------=_NextPart_001_02E9_01DC1E55.68265BB0 Content-Type: multipart/alternative; boundary="----=_NextPart_002_02EA_01DC1E55.68265BB0" ------=_NextPart_002_02EA_01DC1E55.68265BB0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All, Please see attached for the weekly VA metrics for Week of 09/05/25, = viewed from a Billing and Accounts Receivable perspective, as well as = the Year-to-Date (YTD) VA stats (excel sheet provided). We kicked off our first new hire training for the sales team this week = =F0=9F=8E=89 It was awesome partnering with them to bring clarity to the = team around the onboarding and billing process for our VA clients. Huge = thanks to @David Zychowski for pulling this together with Jeannie and = me! As a reminder, our credentialing is completed at the state level, = meaning we are approved to operate under a specific Tax ID and NPI = within that state. If a location within the same state is operating under a different Tax = ID or NPI, it may not automatically be covered under our existing = credentialing. As a result, it=E2=80=99s possible to have some locations = credentialed and others not, even within the same state. Example: This is currently the case in South Carolina and Ohio. Let=E2=80=99s continue focusing on expanding within the markets where we = are already credentialed to ensure compliance and efficient onboarding. = We have some exciting new marketing material rolling out soon to target = those audiences! Credentialing Updates: We=E2=80=99ve updated our VA Credentialing Spreadsheet and added a new = tab labeled Full NPI List to make it easier to identify NPIs in a more = user-friendly format. This should help eliminate any confusion = surrounding NPIs. Link Located Here. = =20 Quick Reminders Regarding NPIs: * NPI Changes as of August 2024: * TheKey of California: Updated from NPI 1851647374 to 1700539632. * Current authorizations under the old NPI remain valid and will = transition upon renewal. * New and renewed authorizations are being processed under the updated = NPI. * TheKey of Washington: Correct NPI is 1811640139 (previously using = California=E2=80=99s old NPI). There are no issues with addresses in = Triwest. We=E2=80=99v

Thread (50)