Re: Lifeguard Copy - Legal Review

From
Emma Zumsen <emma.zumsen@thekey.com>
To
Phil Chanda <phil.chanda@thekey.com>
CC
Steve Koyanagi <skoyanagi@thekey.com>, Timothy Thomas <tt@thekey.com>, Legal <legal@thekey.com>
Date
Tue, 18 Feb 2025 15:01:49 -0600
Folder
INBOX
Thanks for the quick work, all.

Please do update TheKey.ca, Phil

On Tue, Feb 18, 2025 at 1:12 PM Phil Chanda <phil.chanda@thekey.com> wrote:

> Hi all,
>
> I have updated the Google doc and the landing page:
> https://www.homecareassistancemontreal.ca/lifeguard-thekey.html
>
> Tim, please provide the French translation and I will get the FR page
> built as well this week.
>
> Emma/Tim, I assume you want this on TheKey.ca as well? Please advise.
>
> Thanks,
> Phil
>
>
> On Tue, Feb 18, 2025 at 1:38 PM Steve Koyanagi <skoyanagi@thekey.com>
> wrote:
>
>> Let's modify the copy to read as follows:
>>
>>
>>    -
>>
>>    Safety: 24/7 monitoring and rapid response to emergencies
>>
>> Otherwise, it looks good on my end.
>>
>>
>> On Tue, Feb 18, 2025 at 10:36 AM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> Hi Steve,
>>>
>>> Yes, the Lifeguard provided his copy.
>>>
>>> They have the Lifeguard Alert Center, which is staffed 24/7 to monitor
>>> and respond to emergencies. If a fall or inactivity alert is detected they
>>> will escalate the alert through the family circle and then to EMS if no
>>> resolution is found.
>>>
>>> They do not provide a home safety assessment.
>>>
>>> On Tue, Feb 18, 2025 at 12:23 PM Steve Koyanagi <skoyanagi@thekey.com>
>>> wrote:
>>>
>>>> Tim, has this information already been vetted/approved by LIfeguard as
>>>> well? In particular, is this statement accurate related to Lifeguard's
>>>> capabilities:
>>>>
>>>>
>>>>    -
>>>>
>>>>    Safety: Ensuring safe living environment, 24/7 monitoring and rapid
>>>>    response to emergencies
>>>>
>>>> How is the system being monitored by Lifeguard 24/7 and how is it
>>>> monitored by them? Remind me, are the authorities contacted immediately if
>>>> it appears there's been a fall?
>>>> Are there other findings Lifeguard provides related to how "safe" the
>>>> living environment is?
>>>>
>>>> Let me know on the above. Thanks!
>>>>
>>>>
>>>> On Mon, Feb 17, 2025 at 3:16 PM Phil Chanda <phil.chanda@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Steve,
>>>>>
>>>>> Can you read over this content for Lifeguard? It's for a landing page
>>>>> that we need to put on the Montreal site (in English and French).
>>>>>
>>>>>
>>>>> https://docs.google.com/document/d/1XniRVGh5SQA4P3LA1tNMTR6xV4xEwYNU2HXGkNogaFc/edit?usp=sharing
>>>>>
>>>>> Once you approve of the English version, Tim's team will translate it
>>>>> into French for me. The copy we're using is from the overview partnership
>>>>> deck.
>>>>>
>>>>> Any chance you can do it relatively soon?
>>>>>
>>>>> cc'ing Tim and Emma for visibility.
>>>>>
>>>>> Thanks,
>>>>> Phil
>>>>>
>>>>>
>>>>>

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