--00000000000051f98f064cc2f40b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Regional and General Managers, We are excited to announce the upcoming rollout of Caribou, our new caregiver engagement platform, launching March 24th across all Canadian locations. In preparation, we will be hosting training sessions to ensure everyone is equipped to use the platform effectively. There will be: - 1 session for Regional and General Managers (mandatory to attend) on Monday, 3/16/2026 - 1 session options for Caregiver Managers (mandatory) on Wednesday, 3/18/2026 - Regional Director & Regional/General Managers will be added as optional. During your session, we=E2=80=99ll review: - How Caribou works: - Caregiver Rewards - Caregiver Referrals - Point Distribution - Key workflows and processes - Access requirements for your teams Training materials, FAQs and office flyers will be provided afterward for ongoing reference. Thank you for your partnership as we prepare for this important rollout! Best *Alyson Rohane* Continuous Improvement Analyst 3 | TheKey --00000000000051f98f064cc2f40b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Regional and General Managers, We are excited to announ= ce the upcoming rollout of Caribou, our new caregiver engagement platform, = launching March 24th across all Canadian locations. In preparation, we will be hosting training sessions to ensu= re everyone is equipped to use the platform effectively. There will be: = 1 session for Regional and General Managers (mandatory to attend) = on Monday, 3/16/2026 1 session = options for Caregiver Managers (mandatory) on Wednesday, 3/18/2026 Regional Director & Regional/General Managers will be added= as optional.=C2=A0 Du= ring your session, we=E2=80=99ll review: <li dir=3D"ltr" style=3D"list-style-type:disc;color:= rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-va= riant-east-asian:normal;font-