----==_mimepart_69c2914f95d50_21a6079828585fe Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Jay,=C2=A0 Your login was created with jay.bradley, but we switche= d it to jason.bradley. You should have received an email change or new in= vite email. Can you please try signing in again with jason.bradley@thekey= .com? Thanks,=C2=A0 =E2=80=8B Grace TheKey Tech Support =0D= =0D On=0D Mon, 23 Mar at 5:29 PM=0D , Jay Bradley wr= ote:=0D =0D =0D Got it.=C2=A0 Unfortunately I am unable to a= ccess using the username: jason.bradley@thekey.com and after generating m= y password? =0D Any recommendations? Thanks, J =0D =0D =0D =0D On Fri, 20 Mar 2026 at 14:12, ClearCare Support wrote: =0D =0D =0D Hi 1478076, =0D Your ticket ID ### has been resolved. Thank you .=0D =0D =0D =0D =0D =0D ----==_mimepart_69c2914f95d50_21a6079828585fe Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Jay,=C2=A0 =0D =0D Your login was created with jay.bradley, but we switched= it to jason.bradley. You should have received an email change or new inv= ite email. Can you please try signing in again with jason.bradley@thekey.= com? =0D =0D =0D Thanks,=C2=A0 =0D =E2=80=8B =0D =0D =0D Grace =0D TheKey Tech Support =0D =0D =0D =0D On=0D Mon, 23 Mar at 5:29 PM=0D , Jay Bradley <= jason.bradley@thekey.com> wrote:=0D =0D =0D =0D Got it.=C2=A0 Unfortunately = I am unable to access using the username: jason.bradley@thekey.com and after ge= nerating my password? =0D Any recommendations? Thanks, J =0D =0D =0D =0D On Fri, 20 Mar 2026 at 14:12, ClearCare Support < clearcaresu= pport@homecareassistance.com > wrote: =0D =0D =0D Hi 1478076, =0D Your ticket ID ### has been resolved. Thank you . =0D= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D 1478076:611100 =0D =0D = ----==_mimepart_69c2914f95d50_21a6079828585fe--