--000000000000e8a3010643543f15 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ellie, Thanks for the update! We=E2=80=99ll make sure Dorianne works until Wednesd= ay only. Please let us know over the weekend how your mom is doing at Amica and if you=E2=80=99d like Dorianne to come and assist her. I=E2=80=99ll also be adding our on-call team, who work after hours and on w= eekends, so they=E2=80=99re in the loop and can reach out to Dorianne if needed. Glad to hear the transition is going well. Thanks for keeping us posted! Best, On Tue, Nov 11, 2025 at 11:23=E2=80=AFAM Ellie Mae Waters wrote: > Hey Timon and Johnna, > > After chatting with Kristal, we won=E2=80=99t need Dorianne this week aft= er > Wednesday. I will e mail you both on the weekend with an update about my > mom and how she is doing at Amica. I will know by then if we will ask > Dorianne to come and have a visit it with her while she is there. > > Thanks so much for all your hep with the transition! > > Ellie > > > > On Nov 10, 2025, at 4:07=E2=80=AFPM, Kristal Parris > wrote: > > =EF=BB=BF > Hi Ellie, > > Thank you for taking the time to speak with me today about next steps for > Mom at Amica Aurora. > > As discussed, you chose a fantastic community that is familiar to Mom in > hopes she will build new relationships. With that said, keeping Dorriane > will assist her in the transition and facilitate this process. We schedul= ed > her for Wednesday morning as requested. > > I copied our General Manager, Timon, and scheduling manager, Jhonna, for > your reference as I will be away for two weeks. > > Looking forward to an update upon my return and I wish Mom and family all > the best during this move! > > Kristal Parris RN, BScN > Client Success Manager > TheKey LLC > Email: Kristal.Parris@thekey.com > Website: Thekey.com > > On Fri, Nov 7, 2025, 7:29=E2=80=AFPM Kristal Parris > wrote: > >> Yes! I'll call you at 11am. >> Have a great weekend! >> >> Kristal Parris RN, BScN >> Client Success Manager >> TheKey LLC >> Email: Kristal.Parris@thekey.com >> Website: Thekey.com >> >> On Fri, Nov 7, 2025, 7:28=E2=80=AFPM Ellie Mae Waters >> wrote: >> >>> Hey Kristal, >>> >>> Would 11am work for you on Monday? >>> >>> Have a great weekend! >>> >>> On Nov 7, 2025, at 6:47=E2=80=AFPM, Kristal Parris >>> wrote: >>> >>> =EF=BB=BF >>> Hi Ellie, >>> >>> Yes, I am free anytime Monday, as I will be away the following day for = 2 >>> weeks. >>> Let me know what time works best for you, and I will give you a call >>> then. >>> >>> Kristal Parris RN, BScN >>> Client Success Manager >>> Tel: 416-488-8777 >>> Email: kristal.parris@thekey.com >>> Website: TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> On Fri, Nov 7, 2025 at 5:13=E2=80=AFPM Ellie Mae Waters >>> wrote: >>> >>>> Hey Kristal! >>>> >>>> Any chance you are free for a chat on Monday? I would love to jump on = a >>>> call with you and go ov