------=_Part_17211127_701319564.1773944939686 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit Web Version: https://thekey-subaccount.us.newsweaver.com/103u8znlh1/uzdrmmgecyqtxpr0saj3hi?email=true&lang=en ----------------------- Seattle Office Nears Deficiency-Free Survey Result After Three Years of Process Improvements Three years ago, the Seattle office received 18 deficiencies during a compliance survey. This year, with the same surveyor, the office is expecting zero to two deficiencies, a strong result that reflects real progress. General Manager Mackenzie Thom kept things running smoothly on survey day, and Grace Labrecque deserves credit for a year of focused work strengthening documentation and processes across the Washington office. Learn more details of their progresson CAREzone! https://thekey-subaccount.us.newsweaver.com/103u8znlh1/1jv3f7koa3ytxpr0saj3hi/external?email=true&lang=en&a=2&p=5804738&t=1889366 ----------------------------------- Our Caregivers Are Raising the Bar in Parkinson's Care Nine caregivers from TheKey's Northern Virginia area completed the Inova Parkinson's and Movement Disorders Center Professional Caregiver Certification Training on February 28, earning TheKey an official listing as an IPMDC Accredited Parkinson's Provider. The training covers best practices for caring for clients with Parkinson's disease and reflects the kind of ongoing education that strengthens the care our team delivers every day! https://thekey-subaccount.us.newsweaver.com/103u8znlh1/ddx3j7t3g57txpr0saj3hi/external?email=true&lang=en&a=2&p=5804738&t=1889366 March Town Hall Now Available On-Demand Missed the March Town Hall or want to revisit the highlights? The recording is now available on CAREzone. This month's session covered the announcement of Greg Meyers as our new Chief Operating Officer, a round of well-deserved promotions and new leader introductions, the launch of "The Key Within" leader spotlight series, and an operational win recognition for Client Success Manager Yara Tado. Watch on your own time to catch everything shared by Chris Gerard, Emily Kraeter, and the rest of the leadership team. https://thekey-subaccount.us.newsweaver.com/103u8znlh1/178yvve9pugtxpr0saj3hi/external?email=true&lang=en&a=2&p=5804738&t=1889366 ----------------------------------- Your Health Plan Has More to Offer Than You Think Your health plan may include more than you realize. If you are a California employee enrolled in Kaiser, the One Pass Select Affinity Program gives you access to fitness memberships at 19,000+ gym locations, on-demand classes, and a 20% discount on chiropractic, acupuncture, and massage therapy. For everyone else, it is worth taking a few minutes to explore the wellness perks built into your health insurance plan, starting with TheKeyBenefits.com. Your benefits work harder when you use them! https://thekey-subaccount.us.newsweaver.com/103u8znlh1/1qgeqqydhhptxpr0saj3hi/external?email=true&lang=en&a=2&p=580473