Re: 176367 Mary Ann Pellegrino - [#1285618]

From
Diane Mockenhaupt <dmockenhaupt@thekey.com>
To
Sophia Jantz <billing@thekey.com>
CC
cynthia.valdez@thekey.com, tt@thekey.com
Date
ue, 11 Nov 2025 12
Folder
INBOX
--00000000000000b7770643559452 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sophia, Malin will reach out for banking information. Thank you, diane On Tue, Nov 11, 2025 at 11:20=E2=80=AFAM Sophia Jantz = wrote: > Hi Diane, > > Good afternoon. I have made 2 attempts in contacting the client. May you > please assist in obtaining the correct banking information for this clien= t. > The information provided does not contain enough numbers for the account > number and the routing number should be 9 digits. May you please try and > obtain an image of a voided check. We have not be able to process the > invoice for pay. We appreciate your assistance with this time sensitive > matter. Thank you. > > > > Respectfully, > > Sophia Jantz > Collections and Contact Specialist 2| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > On Thu, 6 Nov at 10:54 AM , Sophia Jantz wrote: > Hi Diane, > > Good morning. I have left a message for the client as well. May you pleas= e > assist in obtaining the correct banking information for this client. The > information provided does not contain enough numbers for the account numb= er > and the routing number should be 9 digits. May you please try and obtain = an > image of a voided check. We have not be able to process the invoice for > pay. We appreciate your assistance with this time sensitive matter. Thank > you. > > > > Respectfully, > > Sophia Jantz > Collections and Contact Specialist 2| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > > 1285618:611100 > --00000000000000b7770643559452 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sophia, Malin will reach out for ban= king information.=C2=A0=C2=A0 Thank you, diane On Tue, Nov 11, 2025 at 11:20=E2=80=AFAM = Sophia Jantz &lt; billing@thekey.com &gt; wrote: Hi D= iane, Good= afternoon. I have made 2 attempts in contacting the client. May you please= assist in obtaining the correct banking information for this client. The i= nformation provided does not contain enough numbers for the account number = and the routing number should be 9 digits. May you please try and obtain an= image of a voided check. We have not be able to process the invoice for pa= y. We appreciate your assistance with this time sensitive matter. Thank you= .=C2=A0 <span dir=3D"ltr" style=3D"box-sizing:border-bo= x;word-break:break-word;font-size:10pt;font-family:Verdana,sans-serif;color= :rgb(19,79,92);background-color:transparent;font-weight:700;font-style:norm= al;font-variant

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