--000000000000f340010643ce409b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great! I see that MV Staywell is now an SAP. Thank you. On Mon, Nov 17, 2025 at 11:07=E2=80=AFAM Timothy Thomas wro= te: > fixed it. thank you. > > On Mon, Nov 17, 2025 at 11:54=E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez salesforcesupport@homecareassistance.com> wrote: > >> Hi Chris, >> The account is still pending approval, once approved it should show the >> Assign as SAP button, >> >> https://homecareassistance.lightning.force.com/lightning/r/Account/001UH= 00000fQF5WYAW/related/ProcessSteps/view >> This link leads to the approval, so Timothy can take a look, >> Max >> >> On Mon, 17 Nov at 11:48 AM , Chris Brown wrote: >> Good morning, >> >> Just following up on this. Manor Village - Staywell still does not allow >> me to request it be assigned as an SAP. >> >> Thanks, >> >> On Fri, Nov 14, 2025 at 8:42=E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez > salesforcesupport@homecareassistance.com> wrote: >> >>> Hi Chris, >>> That account is also pending approval from Timothy, >>> Max >>> >>> On Fri, 14 Nov at 10:39 AM , Chris Brown >>> wrote: >>> Good Morning. >>> >>> One of the two issues has been solved, but not both. >>> >>> Verve Riverwalk is good... Manor Village - Staywell still does not allo= w >>> me to request it be assigned as an SAP. Can you please investigate this >>> remaining issue? >>> >>> Thank you. >>> >>> On Fri, Nov 14, 2025 at 6:21=E2=80=AFAM Salesforce Support >> salesforcesupport@homecareassistance.com> wrote: >>> >>>> Hi Chris, >>>> We have marked your ticket as Resolved. Please check your ticket. >>>> Your Ticket id : 1290095 >>>> Ticket URL: https://hca.freshdesk.com/helpdesk/tickets/1290095 >>>> If you think the problem is not resolved, please reply to this email >>>> and we will investigate further. >>>> >>>> >>> >> 1290095:611100 >> > --000000000000f340010643ce409b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great! I see that MV Staywell is now an SAP. Thank you. On Mon, Nov 17, 2025 at 11:07=E2=80=AFAM Timothy Thomas = < tt@thekey.com > wrote: = fixed i= t. thank you.=C2=A0 On Mon, Nov 17, 2025 at 11:54=E2=80=AFAM Maximilian= o Ib=C3=A1=C3=B1ez < salesforcesupport@homecareassistance.com > = wrote: Hi Chris, The account is still pending approval, once approved it sh= ould show the Assign as SAP button, https://homecareassistance.lightning.force.com/light= ning/r/Account/001UH00000fQF5WYAW/related/ProcessSteps/view This lin= k leads to the approval, so Timothy can take a look, Max On Mon, 17 Nov at 11:48 AM , Chris Brown < chris.brown@thekey.com > wrote= : Good morning, Just following up on this. Manor Village - Staywell still does not all= ow me to request it be assigned as an SAP. Thanks, = On Fri, Nov 14, 2025 at 8:42=E2=80=AFAM Maximiliano Ib=C3=A1=C3=B1ez &= lt; salesfo