----==_mimepart_68d1b61879af_2023fc313884e043914856e Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim - Please advise if you meant for AP to hold the payment for this a= ccount per your below comment.=C2=A0 Thanks. Timothy Thomas = added a private note 3 days ago=C2=A0(Fri, 19 Sep 2025 at 7:03 PM) = =C2=A0 Cc:wesley.yip@rci.rogers.com, joey.taylor@thekey.com, ut= ility_rent@thekey.com Notified to:"Rogers Business Support" Please hold on this request. We sour= ced a phone elsewhere given the delay. Thanks.=C2=A0 Thanks= ,=C2=A0 Kahla Malveda =0D =0D On=0D Fri, 19 Sep at 6:33 PM=0D , Rogers Business Support wrote:=0D Hi Trish / Wesley, =0D =C2=A0 =0D Good day! Hope all is well.=C2=A0 =0D =C2=A0 =0D As requested, setup BSS access for account # 785976853 as per below: =0D= =C2=A0 =0D =0D An email has been sent to utility_rent@thekey.com. The new user will need= to select=C2=A0Set Password=C2=A0in the body of the email to set their p= assword and access their new profile. =0D The email will come from Rogers (notifications@rci.rogers.com) and the s= ubject will be=C2=A0Set your Rogers Business password. They will need to = look for this email in their inbox, or in their filtered/Spam folders if = it is not in their inbox. =0D Thank you for contacting Rogers Business Support Wireless, have a wonder= ful day!=C2=A0 Kind regards, Shobana N Account Consultant, Enterprise = Customer Service Wireless=C2=A0 t 1-877-274-3375 You may receive a Custo= mer Survey requesting feedback on your experience from this interaction w= ith us. We appreciate your feedback and pride ourselves on your willingne= ss to recommend Rogers. Payments made easy - add a credit card and save= it for one time payments or for pre authorized payments New reports for= improved bill & device management, including hardware upgrade informatio= n Log into your Business Self-Serve account and check out these new fea= tures today! https://bssinternal.rogers.com/bizonline/bss-login-menu.do=0D= =0D =C2=A0 =0D =C2=A0 =0D =C2=A0 =0D --------------- Original Message --------------- =0D =0D =0D From: Wesley Yip [wesley.yip@rci.rogers.com] Sent: 9/18/2025 1:43 PM To:= joey.taylor@thekey.com; utility_rent@thekey.com; rogers.businesssupport@= rci.rogers.com Cc: tt@thekey.com Subject: RE: Fwd: Assistance et Soins =C3= =A0 Domicile (Montr=C3=A9al) Inc 785976853 - [#1213560] =0D =0D =0D Hi, =0D =C2=A0 =0D Thank you for your reply. =0D =C2=A0 =0D I will send an email to our business support team to set up the portal w= ith utility_rent@thekey.com. =0D =C2=A0 =0D Here is the EFT info. =0D =C2=A0 =0D =0D Please send the remittance to agenad@rci.rogers.com.=0D =0D =C2=A0 =0D Thank you. =0D =C2=A0 =0D =0D =0D From: Trish Nguyen Sent: 18 septembre 2025 13:= 18 To: joey.taylor@thekey.com Cc: joey.taylor@thekey.com; tt@thekey.com; = Wesley Yip Subject: Re: Fwd: Assistance et So= ins =C3=A0 Domicile (Montr=C3=A9al) Inc 785976853 - [#1213560]=0D =0D =0D =C2=A0 =0D =0D =0D =0