----==_mimepart_68d43c1fc3677_1ec3fbbd3f01f5858391d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Understood. =C2=A0Yeah, we're kind of in a "no man's land" here. We've su= bmitted all of our numbers for porting and we don't are avoiding sinking = anything into 8x8 as much as possible. =C2=A0Appreciate your flexibility.= Thanks,=C2=A0 Mark Warner = = On Wed, 24 Sep at 2:08 PM , TheKey Support wro= te: Ok then leave it as is and will revisit once= we launch zoom.=C2=A0 = = Thanks.=C2=A0 = = = = = On Wed, Sep 24, 2025 at 10:55=E2=80=AFAM Mark Warner wrote: = = = = = That would require a new phone number for each ring group.=C2=A0 We cur= rently have no licenses for new Canada numbers.=C2=A0 We have requested t= hat our 8x8 lines move to Zoom around the third week of October, but that= has yet to be confirmed by Zoom / 8x8.=C2=A0 In the meantime, we're not = making any new purchases through 8x8.=C2=A0 We can try this in Zoom, but = 8x8 is not going to be an option for four all new Canada numbers with the= looming moving Zoom. = = = = = = On Wed, 24 Sep at 10:44 AM , TheKey Support wro= te: That could work but I would prefer a ring gr= oup for each that simply rings direct to the team. Is that possible? = = = = = = On Wed, Sep 24, 2025 at 9:39=E2=80=AFAM Mark Warner wrote: = = = = = If I understand, we're looking for a way to reach each Intake group bypa= ssing the normal IVR, correct?=C2=A0 If so, I would recommend a single nu= mber ringing to an Intake IVR that offers something like ... press 1 for = the Toronto team, press 2 for the Winnipeg team, press 3 for the Calgary = team, press 4 for the Vancouver team.=C2=A0 We can come up with a suitabl= e initial greeting.=C2=A0 Is this on the right track? = = Thanks,=C2=A0 = Mark Warner ----==_mimepart_68d43c1fc3677_1ec3fbbd3f01f5858391d Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Understood. =C2=A0Yeah, we're kind of in a "no man's lan= d" here. We've submitted all of our numbers for porting and we don't are = avoiding sinking anything into 8x8 as much as possible. =C2=A0Appreciate = your flexibility. Thanks,=C2=A0 Mark Warner On Wed, 24 Sep at 2:08 PM , TheKey Support &= lt;itsupport@thekey.com> wrote: Ok then leave it as is and = will revisit once we launch zoom.=C2=A0 Thanks.=C2=A0 On Wed, Sep 24, 2025 at 10:55=E2=80=AFAM Mark Warner < itsupport@thekey.com &= gt; wrote: That would require a new phone number f= or each ring group.=C2=A0 We currently have no licenses for new Canada nu= mbers.=C2=A0 We have requested that our 8x8 lines move to Zoom around the= third week of October, but that has yet to be confirmed by Zoom / 8x8.=C2= =A0 In the meantime, we're not making any new purchases through 8x8.=C2=A0= We can try this in Zoom, but 8x8 is not going to be an option for four a= ll new Canada numbers with the looming moving Zoom. <div style=3D"font-family:Helvetica Neue,Helvetica,Arial,sans-= ser