I sent an updated bio to Bob
Tim Thomas is a seasoned leader in the home care industry with over a decade of experience. He began his journey in 2014 as a franchise owner of Home Care Assistance, where he built a strong reputation for delivering high-quality, client-centered care. Following TheKey’s acquisition of Home Care Assistance in 2021, Tim transitioned into a leadership role, bringing his expertise in business development and operational excellence to a national scale. As Regional Director for TheKey Canada, Tim oversees operations in Nova Scotia, Quebec, Ontario, Manitoba, Alberta, and British Columbia, ensuring that clients receive premium in-home care tailored to their needs. He also serves as Head of the Midwest Division for TheKey USA. His leadership focuses on expanding access to care, optimizing efficiency, and fostering strong caregiver engagement. Dedicated to innovation and continuous improvement, Tim is committed to making a meaningful impact on older adults and their families across Canada.
On Sep 19, 2025, at 10:52 AM, Nathanial Findlay <nfindlay@joinlifeguard.com> wrote:
Hi Meighen,
In Tims bio – lets add that he also handles the Mid west division of the USA..
From: Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Date: Friday, September 19, 2025 at 9:42 AM
To: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>
Cc: Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>
Subject: Re: URGENT /// Oct / London / Lifeguard / Cognitive
It's all available here - https://thekey.ca/tim-thomas
On Fri, Sep 19, 2025 at 9:19 AM Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>> wrote:
Hi Tim,
Please see below .
Could you send the info to Meighen this morning ?
Have a great weekend.
Nat
From: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>
Date: Friday, September 19, 2025 at 7:52 AM
To: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>
Cc: Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>, Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>, Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>, Geordie Hagerman <geordie.hagerman@cognitivesystems.com<mailto:geordie.hagerman@cognitivesystems.com>>, Taj Manku <taj.manku@cognitivesystems.com<mailto:taj.manku@cognitivesystems.com>>
Subject: RE: Oct / London / Lifeguard / Cognitive
Hi Nat,
You are very welcome and thanks for the discussion as well.
As discussed, Patricia the CPTO from Cera has agreed to be a panellist and to meet us after the event that morning in one of the rooms at Canada House.
Can you or Meighen please arrange to have Tim Thomas from the Key send over his photo headshot and biography asap so that we can update our promotion of the event.
I will connect you separately with Nigel from the Chamber to agree the sponsorship contribution details.
Have a good trip and weekend in South Africa.
Best Regards,
Bob
From: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>
Sent: 18 September 2025 23:50
To: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>
Cc: Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>; Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>; Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>
Subject: Re: Oct / London / Lifeguard / Cognitive
Thanks Bob—so great to catch up – Awesome news!!
From: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>
Date: Thursday, September 18, 2025 at 3:32 PM
To: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>
Cc: Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>, Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>, Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>
Subject: RE: Oct / London / Lifeguard / Cognitive
Thanks Nat that’s perfect, speak shortly.
Call details are in the calendar
From: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>
Sent: 18 September 2025 23:30
To: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>
Cc: Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>; Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>; Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>
Subject: Re: Oct / London / Lifeguard / Cognitive
Great - just headed to my hotel room.
Could we start at 3:40?
On Sep 18, 2025, at 3:08 PM, Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>> wrote:
Hi Nat,
Hope you’re all well in your travels!
I’m free to speak for the next hour if you are?
Many thanks
Bob
From: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>
Sent: 18 September 2025 16:24
To: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>; Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>; Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>
Cc: Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>
Subject: Re: Oct / London / Lifeguard / Cognitive
Hi Bob,
Update …. Air Traffic issues last night in newark and missed the connecting flight to Sout Africa .
I’m in New York today ..—we will fly tonight .
Could we meet with Meighen today ?
How was the call with Patricia ?
Have a great day .
Nat
From: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>
Date: Wednesday, September 17, 2025 at 2:38 PM
To: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>, Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>, Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>
Cc: Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>
Subject: RE: Oct / London / Lifeguard / Cognitive
Thanks Nat,
Friday is ok too. I’ll move the meeting to Friday 5pm SA time in the diary if that works with you?
Have a safe journey.
Best Regards,
Bob
From: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>
Sent: 17 September 2025 21:54
To: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>; Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>; Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>
Cc: Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>
Subject: Re: Oct / London / Lifeguard / Cognitive
Hi Bob,
Awesome news ..! Thanks!
Fingers crossed that Patricia will attend ---
Bob – I’m staying in London Wednesday – so if Patricia would be open to it – would be happy to meet at their offices as well..
Bob- I’m flying to Africa this evening - Landing Thursday 5PM South Africa time.
How’s your day look Friday to catch up?
Best regards,
Nat
From: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>
Date: Wednesday, September 17, 2025 at 1:26 PM
To: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>, Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>, Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>
Cc: Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>
Subject: RE: Oct / London / Lifeguard / Cognitive
Hi Nat,
Hope you’re well and happy providing you these updates!
I am speaking with Patricia from Cera tomorrow to confirm a meeting at the High Commission between us all in one of the rooms as you suggested.
Would you mind if I can get back to you tomorrow about having Tim from the Key on the panel?
We would be more than happy to have a table with your banner/brochures at the event
RE: Financial contribution – yes absolutely and I will connect you with Nigel the CEO of the Chamber tomorrow to discuss the sponsorship options.
I will set up a call tomorrow to give the latest update on all the above. 12:30 EST ok with you?
Many thanks
Bob
From: Nathanial Findlay <nfindlay@joinlifeguard.com<mailto:nfindlay@joinlifeguard.com>>
Sent: 15 September 2025 19:19
To: Bob El-Hawary <bob.elhawary@cognitivesystems.com<mailto:bob.elhawary@cognitivesystems.com>>; Katie Owens <katie.owens@cognitivesystems.com<mailto:katie.owens@cognitivesystems.com>>; Meighen Fitzpatrick <mfitzpatrick@joinlifeguard.com<mailto:mfitzpatrick@joinlifeguard.com>>
Cc: Rosemary Kelly <rkelly@joinlifeguard.com<mailto:rkelly@joinlifeguard.com>>
Subject: Oct / London / Lifeguard / Cognitive
Hi Bob and Katie,
Thanks much for the update this morning !
Exciting to see that Cera VP will be a panelist !!!
Three questions
Is there a way we can fit Tim Thomas – CEO of the Canadian Key into the program ?
Would it be possible to have a coffee table and a couple of chairs where we might be able to put a lifeguard banner and hand out our brochures.
Can we contribute financially to this event?
Have a great day .
Nat