--00000000000039c9de064227fe3b Content-Type: text/plain; charset="UTF-8" Hi All! We will be sunsetting our Kansas City office effective 11/21/2025 and are no longer accepting new business. I have reached out to many of you on the side but also wanted to send a formal announcement. All existing clients and caregivers have been directly informed of this transition. We will continue to provide services and full support to current clients through November 21, 2025, to ensure a smooth and respectful transition. No new clients or cases will be accepted moving forward. The intake team has been given 3 alternate homecare companies to refer to. Nest Steps: - Salesforce Zip Codes: Remove all zip codes associated with the Kansas City office location. - Notify the Intake Team: LHA's should close all Kansas City opportunities and note that this office is no longer accepting new business and refer to the 3 provided homecare companies. - Website Update: Remove Kansas City as an available service location. - Marketing Allocations: Eliminate any marketing allocations tied to the Kansas City market. - Forward mail to our St. Louis location: 12825 Flushing Meadows Drive Suite 220 Town and Country, MO 63131 (Madonna is already working on this) - Forward phone lines to our St. Louis office on 11/21/2025: 314.863.8989 I appreciate your partnership and attention to these updates. If you receive any questions or inquiries related to the Kansas City office, please direct them to myself at this time. Please also forward to anyone that I may have missed on this communication. Best, --00000000000039c9de064227fe3b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All! We will be=C2=A0sunsetting our=C2=A0Ka= nsas City office effective=C2=A011/21/2025 and are no longer accepting new = business.=C2=A0 I have reached out to many of you on the side but also want= ed to send a formal announcement. All existing clients and caregivers have been directly informed of th= is transition. We will continue to provide services and full support to cur= rent clients through November 21, 2025, to ensure a smooth and respectful t= ransition.=C2=A0 No new clients or cases will be accepted moving forward.= =C2=A0 The intake team has been given 3 alternate=C2=A0homecare=C2=A0compan= ies to refer to.=C2=A0=C2=A0 Nest Steps: Salesforce Zip Codes: Remove all zip c= odes associated with the Kansas City office location. Notify the Intake Team:=C2=A0LHA's= should close all Kansas City opportunities and note that this office is no= longer accepting new business and refer to the 3 provided homecare compani= es. Website Update: Remove Kansas City as = an available service location. Marketing Allocations: Eliminate any m= arketing allocations tied to the Kansas City market. Forward mail to our St. Louis= location:=C2=A0=C2=A012825 Flushing Meadows Drive Suite 220 Town and Count= ry, MO 63131 (Madonna is already working on this) Forward phone lines to our St. Louis