--00000000000016de7b0648709ffb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Curious. I think Phil checked call rail. Ok thanks,Tim! On Thu, Jan 15, 2026 at 12:07=E2=80=AFPM Timothy Thomas wro= te: > Hey Cristal, > > That's an odd one. Have you traced the call via CallRail? I'm not sure ho= w > it would of ended up there unless the caller was on thekey.com. > > > On Thu, Jan 15, 2026 at 10:48=E2=80=AFAM Cristal Munoz wrote: > >> HI @Timothy Thomas This was handled already, but it's >> the first time we have seen a voicemail like this come through our Regio= nal >> Intake email. Do you by chance know where this is coming from? >> >> Best, >> Cristal >> >> >> ---------- Forwarded message --------- >> From: CC via Regionalintaketeam@thekey.com > > >> Date: Tue, Jan 13, 2026 at 12:51=E2=80=AFPM >> Subject: NEW INTAKE Zip Code Not Listed Lisa Pimentel 416-206-0481 Not L= i+ >> To: >> >> >> NEW INTAKE >> Zip Code Not Listed >> Lisa Pimentel >> 416-206-0481 >> Not Listed >> Looking Book P.S.W And Companion Services. >> Caller ID: 4162060481 >> >> >> -- >> Cristal Munoz >> Inside Sales Manager >> cmunoz@thekey.com >> Mobile: (616) 729-8114 >> https://thekey.com >> >> >> >> -- >> Cristal Munoz >> Inside Sales Manager >> cmunoz@thekey.com >> Mobile: (616) 729-8114 >> https://thekey.com >> >> > --=20 Cristal Munoz Inside Sales Manager cmunoz@thekey.com Mobile: (616) 729-8114 https://thekey.com --00000000000016de7b0648709ffb Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Curious. I think Phil checked call rail. Ok thanks,Tim! On Thu, Jan 15, 2026 at 12:07=E2=80=AFPM Timothy Thomas = < tt@thekey.com > wrote: = Hey Cris= tal, That's an odd one. Have you traced the call via= CallRail? I'm not sure how it would of ended up there unless the calle= r was on thekey.com .=C2= =A0 On Thu, Jan 15, 2026 at 10:48=E2=80=AFAM Cristal Mu= noz < cmunoz@theke= y.com > wrote: HI=C2=A0 @Timothy Thomas =C2=A0This was handled already, but= it's the first time we have seen a voicemail like this come through ou= r Regional Intake email. Do you by chance know where this is coming from? Best, Cristal ---------- Forwarded message --------- F= rom: CC via Regionalintaketeam@thek= ey.com < Regionalintaketeam@thekey.com > Date: Tue, Jan 13, 2026 at 12:51=E2=80=AFPM Subject: NEW INTAKE = Zip Code Not Listed Lisa Pimentel 416-206-0481 Not Li+ To: < regionalintaket= eam@thekey.com > NEW INTAKE Zip Code Not Listed Lisa Pimentel 416-206-0481 Not Listed Looking Book P.S.W And Companion Services. Caller ID: 4162060481 -- Cristal Munoz Inside Sales Manager