--0000000000008edaec064420ef09 Content-Type: multipart/related; boundary="0000000000008edaeb064420ef08" --0000000000008edaeb064420ef08 Content-Type: multipart/alternative; boundary="0000000000008edaea064420ef07" --0000000000008edaea064420ef07 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All, Lyndsey's notes are aligned with our AP current process. I also noticed the check is requested made out to Deupree House which has not been set up in Coupa. Please request it in Coupa, once the vendor is active, the check request can be submitted/processed for approval. Since there isn't an actual supporting document, please complete and attach TheKey Check Request Form, attached in this email, along with your check request submission for accounting and auditing purposes. We can facilitate sending the check out this Monday or at the earliest once all approvals have been received in Coupa. Feel free to let me know if you have additional questions. *Best regards,* Trish Nguyen Sr. Accounts Payable | TheKey *Trish.nguyen@thekey.com * On Fri, Nov 21, 2025 at 12:02=E2=80=AFPM Lyndsey Organ wrote: > Hi Trish, > > Lito, Laura and Will connected on the below check request. They will ente= r > a manual check request for this refund. Is there a way to expedite the > check process for this refund? If we aren't able to send out a check toda= y, > can we send one out on Monday? > > Just so everyone is aware, after the form is filled out in Coupa, AP must > enter the request as an invoice. Once that is complete, the invoice must = be > approved in Coupa before issuing payment. Once approval is complete, plea= se > notify us on this email chain to help speed up the process. > > @Trish Nguyen - Please let me know if this is > possible or if I am missing something above. > > > *Thank you!* > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > [image: https://thekey.com/] > > > On Fri, Nov 21, 2025 at 11:13=E2=80=AFAM Lito Delapena > wrote: > >> Thank you for looping me in @Michelle Schefter >> >> >> @Laura Horval @Will Reid May I >> request specific dates, shifts or CGs that make up the $7,032 credit tha= t >> is needed? In review of their current AR they have an outstanding balanc= e >> so i'd like to confirm if these invoices connect to what we need to >> complete a credit for >> >> Thank you, >> >> Lito Delapena >> >> Customer Contact and Collections Manager | TheKey >> >> Mobile: 619-722-8561 >> >> >> >> >> >> On Fri, Nov 21, 2025 at 8:55=E2=80=AFAM Michelle Schefter > michelle.kenaga@thekey.com> wrote: >> >>> Thank you, Will, for the background here. I approve moving forward. >>> Looping in Lito Delapena and Lyndsey Organ to help support this request= . >>> While I can=E2=80=99t guarantee that we=E2=80=99ll be able to expedite = the refund check, >>> we will explore all available options to see what can be done to move t= his >>> along as quickly as possible. Will circle back with an u