--00000000000058b1aa06422bd37b Content-Type: text/plain; charset="UTF-8" HI All, With the Zoom Migration from 8x8 , our current Toll Free Billing assistance 866-226-1702 and LTCI 855-205-8007 phone lines have been done for a majority of the day. Our agents' direct lines are currently working and we are able to field direct calls from clients who have our agents numbers as well as making outbound phone calls. Client inquiries via Billing@thekey.com and LTCI@thekey.com are working as expected with no issues, as of this afternoon we have not received any complaints or inquiries from clients stating the inability to reach our team. We expect this phone issue to be resolved by tomorrow morning, if any clients reach out to your teams directly please feel free to direct their inquiry to us at Billing@thekey.com and LTCI@thekey.com and any of our agents would be more than happy to assist. Please let me know if you have any questions Thank you, Lito Delapena Customer Contact and Collections Manager | TheKey Mobile: 619-722-8561 --00000000000058b1aa06422bd37b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI All, With the Zoom Migration from 8x= 8 , our current Toll Free=C2=A0 Billing assistance 866-226-1702 and LTCI 85= 5-205-8007 phone lines have been done for a majority of the day. Our agents= ' direct lines are currently=C2=A0working and we are able to field dire= ct=C2=A0calls from clients who have our agents numbers=C2=A0as well as maki= ng outbound=C2=A0phone calls. Client inquiries via= Billing@thekey.com and LTCI@thekey.com are working as expected wit= h no issues, as of this afternoon we have not received any complaints or in= quiries from clients stating the inability to reach our team. We expect this phone issue to be resolved by tomorrow morning, if any clie= nts reach out to your teams directly please feel free to direct their inqui= ry to us at Billing@thekey.com an= d LTCI@thekey.com and any of our age= nts would be more than happy to assist. Please let= me know=C2=A0if you have any questions Thank you,= Lito Delapena= Customer Contact and Collections Manager | = TheKey Mobile: 619-722-8561 <p dir=3D"ltr" style=3D"lin= e-height:1.656;margin-top:0pt;margin-bot