----==_mimepart_68c09b5ca41d6_2303fc796641cdc441020ab Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good afternoon,=C2=A0 Confirming that setting has been adjusted and a= ll live in rates will now fall under Shift A vs B.=C2=A0 Thank you. = = = On Mon, 8 Sep at 4:25 PM , ClearCare Support wrote: = ---------- Forwarded message --------- = = = = From: Kristy Poyner Date: Mon, Sep 8, 2025 at= 1:21=E2=80=AFPM Subject: Re: Re: South Texas URL (Austin) - [#1150294] T= o: Tiffany Silton Cc: Audra Williams , Timothy Thomas , Germaine Daniels , Amy Harris , Girlie Gorospe-Nitafan , nperez@thekey.com , Tala Barakat , Roxana Cruz , rcruz@thekey.com , johnstonm@thekey.com , michelle.kenaga@thekey.com , = Irin Eva = = = = = Thank you, Tiffany! = = = = = @Clearcare Support Team=C2=A0Please proceed with updating the agency sett= ings of the agencies below to bill live-in against the A shift. Approvals= are included in the below email chain.=C2=A0Please let me know if you have any questi= ons or need any additional information to facilitate this request. = = = = = = = = = TheKey Nebraska = = = TheKey Bay Area = = = TheKey Maryland = = = Home Care Assistance Toronto = = = Home Care Assistance Montreal = = = TheKey Formerly Home Care Assistance Calgary = = = TheKey New Jersey = = = TheKey Columbus = = = TheKey Arizona = = = TheKey South Texas = = = TheKey Virginia = = = TheKey Nashville = = = TheKey=C2=A0formerly Home Care Assistance Winnipeg = = = TheKey Orange County = = = TheKey Colorado = = = TheKey Michigan = = = TheKey Missouri = = = = = = = = = = = Thank you, = = Kristy Poyner = = Billing Manager | TheKey = = = = = = = = = = = = = = = = From: Tiffany Silton = Sent: Monday, September 8, 2025 1:18 PM = To: Kristy Poyner = Cc: Audra Williams ; Timothy Thomas ; G= ermaine Daniels ; Amy Harris ; Girlie Gorospe-Nitafan ; nperez@thekey.com ; Tala Barakat ; Roxana Cruz ; rcruz@thekey.com ; johnstonm@thekey.com ; michelle.kenaga@thekey.com ; Irin Eva = Subject: Re: Re: South Texas URL (Austin) - [#1150294] =C2=A0 = = = = Approved = = = = Tiffany Silton = Director, Division Operations=C2=A0 = = = = tsilton@thekey.com = (760) 889-2188 = = TheKey.com = = = = = = = = = = On Mon, Sep 8, 2025 at 1:17=E2=80=AFPM Kristy Poyner wrote: = = = = = = Thank you, Audra! = = = = = @Tiffany Silton=C2=A0please let us know if you have any questions or if y= ou approve of this change in ClearCare. = = = = = = Thank you, = = Kristy Poyner = = Billing Manager | TheKey = = = = = = = = = = = = = = = = = = = = = = From:=C2=A0Audra Williams = Sent:=C2=A0Thursday, September 4, 2025 11:08 AM = To:=C2=A0Kristy Poyner = Cc:=C2=A0Timothy Thomas ; Germaine Daniels ; tsilton@thekey.com ; Amy Harris ;= Girlie Gorospe-Nitafan ; = nperez@thekey.com ; Tala Barakat ; Roxana Cruz ; rcruz@thekey.com ; johnstonm@thekey.com ; michelle.kenaga@thekey.com ; Irin Eva = Subject:=C2=A0Re: