--0000000000008e1e4d0643f50cc8 Content-Type: text/plain; charset="UTF-8" - Prior Week: $262,372 - Last Week Revenue: $263,391 - This week's projected revenue: $268,717 - Chicago's projected monthly revenue: $1,135,473 - Michigan's projected monthly revenue: $82,069. - Combined revenue: $1,217,542 - Assessment completed: 21 - Assessments scheduled = 7 - MTD SOCs = 10 - 1 SOC for next week You had asked me about the decline in WOM referrals. Example of two WOM leads attributed to HCL The original client was associated with the referral account but operations customer service also helped obtain the second client. Ideally we need a way to credit both Ops and Sales. 1. Richard Brousil Macur - referral account noted is The Vi. The client's sister-in-law called me directly to start care ASAP. I also referred out to GCM. Richard has no association with The Vi other than his MIL was our client and resided there. 2. Catherine DeWitt's referral account noted is The Vi. Catherine's daughter called to start service. Catherine's relative and past client Susan Lumpp lived at The Vi, Catherine has no association with The Vi other than her relative lived there. -- Diane Mockenhaupt General Manager, Chicago Office and Michigan Office dmockenhaupt@thekey.com Mobile: (224) 808-0607 Office: (847) 853-7777 TheKey.com *We value your feedback. Please leave us a Google review* --0000000000008e1e4d0643f50cc8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Prior Week: $262,372 Last Week Revenu= e: $263,391 This week's projected revenue: $268,717 Chi= cago's projected monthly revenue: $1,135,473 Michigan's pro= jected monthly revenue: $82,069. Combined revenue: $1,217,542 Assessment=C2=A0completed: 21 Assessments scheduled =3D 7 MTD SOCs =3D 10 1 SOC for next week You had asked me about the decline in WOM referrals. Exampl= e of two WOM leads attributed to HCL The original client was asso= ciated with the referral account but operations customer service also helpe= d obtain the second client. Ideally we need a way to credit both Ops and Sa= les. Richard Brousil Macur - referral account noted is Th= e Vi. The client's sister-in-law called me directly to start care ASAP.= =C2=A0 I also referred out to GCM. Richard has no association with The Vi o= ther than his MIL was our client and resided there. Catherine DeWit= t's referral account noted is The Vi.=C2=A0 Catherine's daughter ca= lled to start service.=C2=A0 Catherine's relative and past client Susan= Lumpp lived at The Vi, Catherine has no association with The Vi other than= her relative lived there. -- Diane Mockenhaupt General Manager, Chicago Office and Michigan Office =20 dmockenhaupt@thekey.com Mobile: (224) 808-0607 Office: (847) 853-7777 = TheKey.com We value your feedback. Please leave us a Google review </t=