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CARE Rising: Improving Culture, One Review at a Time
by Sky Cross, Director of Employee Experience
TheKey’s Glassdoor rating has officially passed 3.0, marking a meaningful step forward in how our
culture, leadership, and employee experience are showing up to the world. But there’s still work to
do—and your voice can help. Click to read more and learn how leaving a review can help us grow,
attract great caregivers, and build a stronger future together.
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Director, Client Experience
We’re looking for a clinical leader who’s passionate about transforming the client journey—from
intake to discharge. This new role will champion high-quality care, lead cross-functional training,
and embed clinical excellence into every client interaction. If you have experience in healthcare or
home care and want to help shape how we support clients and their families, this could be the
perfect fit. Click to view the full job description, apply, or refer a candidate.
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----------------------------------- Director, Referral Partner Experience
TheKey is looking for a strategic, people-centered leader to serve as our new Director of Referral
Partner Experience. This high-impact role will shape our national sales training strategy, empower
our Business Development teams, and deepen referral partner relationships across the client journey.
From creating training content and conducting field coaching to aligning sales and marketing
messaging, this leader will help us elevate how we connect, communicate, and deliver on our brand
promise.
Click below to review the job description and apply or refer a candidate.
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Workplace Is On It's Way Out—Help Us Name What’s Next
by Sky Cross, Director of Employee Experience
We’re launching a brand-new platform to replace Workplace—and we want your help naming it! This new
space will connect teams across TheKey with the tools, resources, and updates you need to thrive.
Submit your name ideas through the survey in the newsletter or in the article, and be part of
shaping the future of how we connect. Click to read more!
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Celebrating Our First Client Winback Champions
We’re proud to recognize the winners of Round 1 of the Client Winback Campaign—Laurie Brangi,
Desiree James, Christine Alessio, and Nancy Flanagan—for their outstanding work reconnecting with
past clients. Laurie Brangi earned top honors with the most re-engaged client hours, receiving an
$800 bonus and TheKey-branded swag. All Round 1 winners will be celebrated with special swag as we
continue to grow our impact through compassionate, relationship-driven care. Click to read more and
see how this initiative reflects our CARE values in action.
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----------------------------------- April Moments at TheKey
by You, the People of TheKey
From five-star reviews in Boston to safety sessions in local communities, our teams made a big
impact this month. We’re also honoring heartfelt moments like a long-term client’s passing and
celebrating team wins across HR, Milwaukee, Santa Barbara, and beyond. Click to read the full
roundup of stories shared by the people of TheKey.
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