--0000000000003bad3e064a687306 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great! Thank you so much *Regards,* *Liesel Springall, MHA* *Lead Home Care Advisor* liesel.springall@thekey.com Office: (773) 747-7911 https://thekey.com On Mon, Feb 9, 2026 at 9:30=E2=80=AFAM Sarah Tenny = wrote: > Confirmed > > On Mon, Feb 9, 2026 at 11:00=E2=80=AFAM Liesel Springall liesel.springall@thekey.com> wrote: > >> Hello , >> >> The below Opportunity is ready for an assessment! An intake call has >> already been conducted. Please contact the caller to introduce yourself = and >> confirm the assessment date/time. >> >> **Please confirm the CSM completing assessment. ** >> >> Assessment Date and Time: 2/10 between 10am-4pm >> >> Client Name: Julie >> >> Chatter Notes: Andrea was referred to us by John Hancock LTCI. It was a >> little difficult to understand her due to her accent and connection issu= es. >> She is seeking services for her 75-year-old mother, Julie, who is curren= tly >> at Barnes hospital. Julie resides with her 85 yr old husband. She had co= lon >> SX and has an ostomy bag. She also has anxiety which is being managed. >> Andrea thinks she also has PTSD from the surgery. She is alert and orien= ted. >> >> She uses a WC to ambulate. They hope she will be able to transition to >> using a walker. She needs hands on ADL assistance. >> >> Andrea wants 24/7 CGs at this time. They have used CGs before and is >> calling around to find the best rates. She is also considering live in C= Gs. >> She did not wish to provide me with a last name, address nor email but >> requested a phone AX 2/10 between 10am-4pm >> >> Rates quoted: $36-$40 and $600 Live in rate. She mentioned John Hancock >> pays $400 per day for a CG. >> >> Caller Name: Andrea >> >> Caller Phone number: (314) 536-0055 >> >> Referral Account: John Hancock LTCI >> >> SF LINK: >> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/0= 06UH00000ZwgifYAB/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000qkkVW2AY%2F= view%3Fchannel%3DOPEN_CTI >> >> Range Quoted: $36-$40 and $600 Live in >> >> Address: Did not wish to provide >> >> Weekly Hours: 24/7 care >> >> Duration of Care: 1-6 months or greater >> >> ANTICIPATED SOC: TBD >> *Regards,* >> *Liesel Springall, MHA* >> *Lea