--000000000000aad5f70643fa6393 Content-Type: multipart/alternative; boundary="000000000000aad5f60643fa6392" --000000000000aad5f60643fa6392 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It was sent through marketing and legal/compliance. It is frustrating it was missed, and I do apologize. The next version will be brand new in Jan and will have Canada fully represented. Jackie Summers Director of Sales Operations 951-675-0413 TheKey.com [image: TheKey] On Wed, Nov 19, 2025 at 1:44=E2=80=AFPM Timothy Thomas wrot= e: > Jackie, did you mean to send this to marketing? or to me? I wasn't > involved in setting up this collateral. It's frustrating that Canada was > overlooked again. Thank you! > > On Wed, Nov 19, 2025 at 3:35=E2=80=AFPM Jackie Summers > wrote: > >> Hello! In the future we can ensure Canadian phone number and web >> representation. >> An option is a small very sticker to place over it with And website and >> phone number. >> Apologies for my inconvenience s we iron out the first version of this >> tool. >> >> We will have these bimonthly nd will take into consideration all of the >> edits >> >> Jackie Summers >> Director of Sales Operations >> 951-675-0413 >> TheKey.com [image: TheKey] >> >> >> >> >> >> >> On Wed, Nov 19, 2025 at 12:33=E2=80=AFPM Chuck Terlesky >> wrote: >> >>> >>> >>> Chuck Terlesky B.A., CCPE >>> General Manager >>> Calgary, Alberta >>> >>> Calgary: 403-301-3777 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> On Wed, Nov 19, 2025 at 1:30=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Chuck can you send me the URL and phone number listed? I haven't seen >>>> these yet. >>>> >>>> On Wed, Nov 19, 2025 at 3:20=E2=80=AFPM Chuck Terlesky >>>> wrote: >>>> >>>>> Hi Jackie and Tim, >>>>> >>>>> Jackie, I wanted to bring this to your attention. I=E2=80=99ve receiv= ed the >>>>> Life Enrichment Guide, but noticed an issue affecting the Canadian si= tes. >>>>> The phone number listed in the guide does not work in Canada, and the= QR >>>>> code directs users to a landing page or the .com site, which does not >>>>> accept Canadian postal codes when searching for a local location. >>>>> >>>>> As a temporary solution, we could place a sticker over the current >>>>> phone number with our local number or a Canadian national number. >>>>> Additionally, could you update the QR code destination to support Can= adian >>>>> postal code entry? >>>>> >>>>> Please let me know how you would like to proceed. >>>>> >>>>> Regards, >>>>> Chuck >>>>> >>>>> On Wed, Nov 19, 2025 at 11:03=E2=80=AFAM Jackie Summers >>>>> wrote: >>>>> >>>>>> Dear Sales Team and General Managers, >>>>>> >>>>>> This email is to inform you that a new enablement tool, a Life >>>>>> Enrichment Guide, will be arriving at your homes this week for both = Sales >>>>>> Team Members and General Managers. >>>>>> >>>>>> List of shipments is >>>>>> here >>>>>> >>>>>> - >>>>>> please insert your initials in column A to confirm you've received