Re: Change to Calgary Care Agreement Provision

From
Chuck Terlesky <cterlesky@thekey.com>
To
Steve Koyanagi <skoyanagi@thekey.com>
CC
Amanda Maldonado <amanda.maldonado@thekey.com>, Timothy Thomas <tt@thekey.com>, Tammi Franzese <tammi.franzese@thekey.com>, Panda Doc <pandadoc-support@thekey.com>
Date
2025-12-15 15:24:19
Folder
INBOX
--00000000000078e105064605134f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amanda, It's our standard care agreement - not the Lifeguard agreement. Thanks, Chuck On Mon, Dec 15, 2025 at 1:40=E2=80=AFPM Steve Koyanagi wrote: > We are looking for the current/standard Calgary home care agreement. > > On Mon, Dec 15, 2025 at 11:54=E2=80=AFAM Amanda Maldonado amanda.maldonado@thekey.com> wrote: > >> Hi Steve, >> >> Is this the document in which you are wanting changes? >> https://app.pandadoc.com/a/#/templates/MjGp4GzxerjqKxFzb8ymxN >> >> thanks, >> Amanda >> >> On Mon, Dec 15, 2025 at 1:18=E2=80=AFPM Steve Koyanagi >> wrote: >> >>> Amanda, >>> >>> Chuck and I have made revisions to the following provision in the >>> Alberta Care Agreement. Can you please assist us in updating it? >>> >>> *Client Directed Home Care Program* >>> >>> Should you receive funding from the Client Directed Home Care program, >>> you agree to provide the written confirmation of coverage from Alberta >>> Health Services (=E2=80=9CAHS=E2=80=9D) within thirty (30) calendar day= s of AHS=E2=80=99 verbal >>> approval. >>> >>> AHS Verbal Approval Amount - Monthly Hours ____________ >>> >>> You are responsible for payment to us for any difference in coverage >>> between the verbal and written approvals from AHS. >>> >>> Should you receive Services on a holiday, you are responsible for payin= g >>> any difference between our Holiday Rate and AHS amount unless you decli= ne >>> Holiday Services per the Holiday Rate section above. >>> >>> If your hours are ever changed by AHS, you must immediately notify us o= f >>> the change and are responsible for payment to us for any difference in >>> coverage if you fail to timely notify us. If you are using multiple >>> providers with AHS, should your hours with AHS be fully utilized by ano= ther >>> provider, you are responsible for payment to us for all hours that are = not >>> reimbursed by AHS. >>> >>> -- >>> Steve Koyanagi >>> Vice President of Legal Affairs >>> * Please note my email has changed: * >>> skoyanagi@thekey.com >>> 650-722-6476 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> Amanda Maldonado >> Salesforce Administrator | *TheKey* >> > --=20 Chuck Terlesky B.A., CCPE General Manager Calgary, Alberta Calgary: 403-301-3777 TheKey.ca [image: TheKey] --00000000000078e105064605134f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amanda, I t&#39;s our standard care agreement - not the Lifeguard agreement. Thanks, Chuck On Mon, Dec 15, 2025 a= t 1:40=E2=80=AFPM Steve Koyanagi &lt; skoyanagi@thekey.com &gt; wrote: We are looking for the current/stand= ard Calgary home care agreement. On Mon, Dec 15, 2025 at 11:54=E2=80=AFAM Am= anda Maldonado &lt; amanda.maldonado@thekey.com &gt; wrote: Hi Steve,=C2=A0 Is this the document in which you are wanting changes? = https://app.pandadoc.com/a/#/templates/MjGp4GzxerjqKxFzb8y= mxN thanks, Amanda = On Mon= , 

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