--_005_BY1PR14MB7415F766504CF9C1D505F00CABCAABY1PR14MB7415namp_ Content-Type: multipart/alternative; boundary="_000_BY1PR14MB7415F766504CF9C1D505F00CABCAABY1PR14MB7415namp_" --_000_BY1PR14MB7415F766504CF9C1D505F00CABCAABY1PR14MB7415namp_ Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Hi All, I hope you=92re doing well. With recent leadership changes, I wanted to sha= re an updated overview of who to contact for Order to Cash support. Billing= , Cash Application, Collections, and Finance Onboarding now report under my= leadership, and we have refreshed our Department Contacts and Escalation P= aths chart to make it easier to reach the right team. The below chart outlines: =95 The correct intake channel for each inquiry =95 Primary contacts =95 Level 1 and Level 2 escalation points Please keep this handy and share it with your teams. If you are unsure wher= e something should go, feel free to reach out. Thank you for your continued partnership. [cid:5ca764dc-9734-4b9f-bd6e-55aed5724d64] Warmly, Michelle Schefter Director of Finance | TheKey Phone: 408.837.0579 [cid:c52816db-d30e-49c6-8176-ce324b9a6505] --_000_BY1PR14MB7415F766504CF9C1D505F00CABCAABY1PR14MB7415namp_ Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable P {margin-top:0;margin-bo= ttom:0;} Hi All, I hope you=92re doing well. With recent leadership changes, I wanted to sha= re an updated overview of who to contact for Order to Cash support. Billing= , Cash Application, Collections, and Finance Onboarding now report under my= leadership, and we have refreshed our Department Contacts and Escalation Paths chart to make it easier to re= ach the right team. <div style=3D"margin-top: 1em; margin-bottom: 1em