Re: 176539 Wendy Neumann - FIN-WELCOME CALL - Credit Card declined - [#1288101]

From
Marilyn Navaja <marilyn.navaja@thekey.com>
To
Laurie Simpson <clientservice@thekey.com>
CC
sspeirs@thekey.com, tt@thekey.com, marc.atkinson@thekey.com
Date
Fri, 7 Nov 2025 16:43:02 -0800
Folder
INBOX
--00000000000055f3a006430a9529 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Laurie, I hope you are well. Just to let you know that I downloaded on the client's file the updated Signed Pre Authorized Payment of the new client Neumann, Wendy. Please let me know if you need some more information. Thank you and have a great weekend. Sincerely, Marilyn Navaja Client Success Manager Cellphone : *236-638-9350* Office: *7782793634* email: marilyn.navaja@thekey.com 1861 Marine Drive West Vancouver V7V1J7 TheKey.ca [image: TheKey] On Thu, Nov 6, 2025 at 11:02=E2=80=AFAM Laurie Simpson wrote: > Marilyn, > > For new client Wendy Neumann, the credit card given at start of care has > been declined. Please obtain new payment information and please obtained > signed payment form. The only currently on file is not signed. > Thank you, > > > Laurie Simpson > Finance Onboarding | TheKey > Long Term Care Insurance | TheKey > Tele (855) 205-8007 > Fax (813) 693-5625 > Laurie.Simpson@thekey.com > > 1288101:611100 > --00000000000055f3a006430a9529 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Laurie,=C2=A0 I hope you are well.=C2=A0 J= ust to let you know that I downloaded on the client&#39;s file the updated = Signed Pre Authorized Payment of the new client Neumann, Wendy.=C2=A0 = Pleas= e=C2=A0let me know if you need some more information.=C2=A0 Thank you and h= ave a great weekend.=C2=A0 Sincerely,=C2=A0 Marilyn Navaja Client Success Manager=C2=A0 Cellphone : 236-638-9350 Office: 7782793634 email: marilyn.navaja@thekey.com 1861 Marine Drive=C2=A0 West Vancouver V7V1J7 TheKey.ca =C2=A0=C2=A0 = On Thu, Nov 6, = 2025 at 11:02=E2=80=AFAM Laurie Simpson &lt; clientservice@thekey.com &gt; wrote: Marilyn, For new client Wendy Neumann, the credit card given at sta= rt of care has been declined.=C2=A0 Please obtain new payment information a= nd please obtained signed payment form.=C2=A0 The only currently on file is= not signed. Thank you, <img src=3D"https://attachment.fre= shdesk.com/inline/attachment?token=3DeyJ0eXAiO

Thread (1)