--000000000000d3ef45063e5f1a77 Content-Type: multipart/alternative; boundary="000000000000d3ef44063e5f1a76" --000000000000d3ef44063e5f1a76 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Jennifer and Alysce, When reviewing the funnel metrics report for Columbus, I noticed that we only have one B2B start in the past five weeks. Is this correct? If so, could you please explain what is preventing us from generating more starts? [image: Screenshot 2025-09-09 at 10.13.00=E2=80=AFAM.png] Looking at the pipeline from August, there are still four clients pending, and most of the clients who were closed lost were attributed to "not looking for service." I'd like to understand the true barriers to converting these clients beyond "not looking for service" and identify what is truly preventing us from reaching our site start goal and HCL start goal= . [image: Screenshot 2025-09-09 at 10.22.40=E2=80=AFAM.png] Best, Kevin --=20 Kevin Parker Regional Director of Business Development kevin.parker@thekey.com 239-922-0085 TheKey.com [image: TheKey] --000000000000d3ef44063e5f1a76 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Jennifer and Alysce, When= reviewing the funnel metrics report for Columbus, I noticed that we only h= ave one B2B start in the past five weeks. Is this correct? If so, could you= please explain what is preventing us from generating more starts? Looking at the pipeline from August, there are still four clie= nts pending, and most of the clients who were closed lost were attributed t= o "not looking for service." I'd like to understand the true = barriers to converting these clients beyond "not looking for service&q= uot; and identify what is truly preventing us from reaching our site start = goal and HCL start goal. Best, Kevin -- Kevin Parker=C2=A0 Regi= onal Director of Business Development=C2=A0 =09 =09 =09 kevin.p= arker@thekey.com 239-922-0085 TheKey.com --000000000000d3ef44063e5f1a76-- --000000000000d3ef45063e5f1a77 Content-Type: image/png; name="=?UTF-8?B?U2NyZWVuc2hvdCAyMDI1LTA5LTA5IGF0IDEwLjEzLjAw?= =?UTF-8?B?4oCvQU0ucG5n?=" Content-Disposition: inline; filename="=?UTF-8?B?U2NyZWVuc2hvdCAyMDI1LTA5LTA5IGF0IDEwLjEzLjAw4oCvQU0ucG5n?=" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: ii_mfcn9hor1 iVBORw0KGgoAAAANSUhEUgAACyYAAAUkCAYAAACU7OBGAAAKq2lDQ1BJQ0MgUHJvZmlsZQAASImV lwdQU1kXx+976SGhJURASuhNegsgJYQWem82QhIglBBDgoANEXEF14KKCFZ0UUDBVSmyVkSxLYqK XTfIoqCsiwUbKt8DhrC733zfN9+ZOXN/77xzzz33zrsz/wcAWZkjEmXCygBkCSXiSH9venxCIh03 BCAAAxqwBiocbo6IGR4eDBCbHv9uH+4i2Yjdtpyo9e/v/6up8Pg5XACgcISTeTncLIRPIP6SKxJL AEDtReIGSySiCe5EmCpGGkT4/gSnTvHwBCdPMhpM5kRHshCmAoAncTjiVABIdCROz+WmInVIXgjb CHkCIcIihD2ysrJ5CB9F2BTJQWKkifqM5L/USf1bzWR5TQ4nVc5Te5k0vI8gR5TJyf8/j+N/W1am dHoNY8RJaeKASGRURc7sfkZ2kJyFyaFh0yzgTeZPcpo0IGaauTmsxGnmcXyC5HMzQ4OnOUXgx5bX kbCjp5mf4xs1zeLsSPlaKWIWc5o54pl1pRkx8ngany2vX5AWHTfNuYLY0GnOyYgKmslhyeNiaaS8 f77Q33tmXT/53rNy/rJfAVs+V