Re: Immediate phone assessment needed- Dee Pulsipher

From
Emily Swackhamer <emily.swackhamer@thekey.com>
To
Liesel Springall <liesel.springall@thekey.com>
CC
stlouis-intake@homecareassistance.com
Date
Fri, 12 Sep 2025 11:30:53 -0500
Folder
INBOX
--0000000000002ff8a0063e9d2ec2 Content-Type: multipart/alternative; boundary="0000000000002ff89f063e9d2ec1" --0000000000002ff89f063e9d2ec1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received we will update SF once we make contact. Thank you! On Fri, Sep 12, 2025 at 11:20=E2=80=AFAM Liesel Springall wrote: > Hello , > > The below Opportunity is ready for an assessment! An intake call has > already been conducted. Please contact the caller to introduce yourself a= nd > confirm the assessment date/time. > > **Please confirm the CSM completing assessment. ** > > Assessment Date and Time: 9/12 as soon as possible *Please call Temia, > daughter (314) 403-4214 > > Client Name: Dee Pulsipher > > Chatter Notes: Spoke with Brit and Dee"s wife Neoila. He is at Missouri > Baptist hospital and he is getting DC today. History of CVA, infections a= nd > numerous hospitalizations. Family does not know if he will be going back > home with his wife or a facility. He is on hospice services as well. Need= s > hands on assistance with ADLS-bathing, dressing, toileting and feeding. > Neoila stated she does not need meal preparation as she will be preparing > meals. Dee does have a LTCI but it does not go into effect until 3 months= . > Rates quoted: $36-$40. They are wanting to proceed with a phone assessmen= t > immediately and asked for CSM to call Temia (314) 403-4214 which is Dee's > daughter > > - > - > > > Caller Name: Temia > > Caller Phone number: (314) 403-4214 > > Referral Account: Web lead > > SF LINK: > https://homecareassistance.lightning.force.com/lightning/r/Assessment__c/= a0NUH000007ao2H2AQ/view?ws=3D%2Flightning%2Fr%2FLead%2F00QUH00000PW0Ed2AL%2= Fview%3Fchannel%3DOPEN_CTI > > Range Quoted: $36-$40 > > Address: 843 Briarfarm Ln, St Louis MO 63122 > > > Weekly Hours: TBD at AX > > Duration of Care:1-6 months > > ANTICIPATED SOC:9/13 > > > -- > > Regards, > > *Liesel Springall,MHA* > > *Regional Intake Manager* > > *liesel.springall@thekey.com * > > TheKey.com > > [image: image.png] > --0000000000002ff89f063e9d2ec1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Received we will update SF once we make contact. Thank yo= u!=C2=A0 On Fri, Sep 12, 2025 at 11:20=E2=80=AFAM= Liesel Springall &lt; liesel= .springall@thekey.com &gt; wrote: Hello , The below Opportunity is ready for an a= ssessment! An intake call has already been conducted. Please contact the ca= ller to introduce yourself and confirm the assessment date/time. = <span style=3D

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