Re: Canada Integration- Write Off Proposal

From
Lito Delapena <lito.delapena@thekey.com>
To
Alyson Rohane <alyson.rohane@thekey.com>
CC
Randi Schapira CPA CA <Randi@schapiraca.ca>, "eclark@thekey.com" <eclark@thekey.com>, Laszlo Kovacs <laszlo.kovacs@thekey.com>, Timothy Thomas <tt@thekey.com>, Brian Fialko <brian.fialko@thekey.com>, Daniel Barakat <daniel.barakat@thekey.com>, Katherine Cope <marykatherine.cope@thekey.com>
Date
Fri, 28 Jun 2024 06:54:22 -0700
Folder
INBOX
📎 Winnipeg Oakville Waterloo Vancouver Write Off 06.05.2024_Completed 6.28.24.xlsx
Good Morning All,

CAD Clear Care write offs have been completed.

Thank you,

Lito Delapena

Manager Customer Contact & Collections Center
* Please note my email has changed: *
lito.delapena@thekey.com
<https://brand.thekey.com/esg/lito.delapena@thekey.com>
619-722-8561 Ext. 190013
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>


On Tue, Jun 11, 2024 at 8:59 AM Alyson Rohane <alyson.rohane@thekey.com>
wrote:

> Thank you for getting this completed and providing the update, Randi!
>
> We will circle back if we have any questions
>
> On Mon, Jun 10, 2024 at 2:36 PM Randi Schapira CPA CA <Randi@schapiraca.ca>
> wrote:
>
>> Hi
>>
>>
>>
>> Here is the sheet with notes of write-offs. There were 2 of them that
>> could not be done as indicated.
>>
>>
>>
>> I did adjust for the GST since the person who does the filing asked me
>> for the info from May 1-10 to include in his report.
>>
>>
>>
>> Regards
>>
>> Randi
>>
>>
>>
>> *From:* Alyson Rohane <alyson.rohane@thekey.com>
>> *Sent:* Wednesday, June 5, 2024 4:46 PM
>> *To:* Randi Schapira CPA CA <Randi@schapiraca.ca>; Lito Delapena <
>> lito.delapena@thekey.com>
>> *Cc:* eclark@thekey.com; Laszlo Kovacs <laszlo.kovacs@thekey.com>;
>> Timothy Thomas <tt@thekey.com>; Brian Fialko <brian.fialko@thekey.com>;
>> Daniel Barakat <daniel.barakat@thekey.com>; Katherine Cope <
>> marykatherine.cope@thekey.com>
>> *Subject:* Re: Canada Integration- Write Off Proposal
>>
>>
>>
>> Good afternoon, Randi -
>>
>>
>>
>> Thank you for joining today's call! Here is the file with all the "write
>> offs" for Montreal that need to be completed in Quickbooks.
>>
>>
>>
>> Once you have completed this, please confirm with this email thread so
>> the accounting team is aware.
>>
>>
>>
>> Thanks again!
>>
>>
>>
>> On Fri, May 31, 2024 at 12:28 PM Alyson Rohane <alyson.rohane@thekey.com>
>> wrote:
>>
>> Good afternoon, Lito and Randi -
>>
>>
>>
>> Good news, we got approval for the write-offs with Canada. I am going to
>> be putting a meeting on the books early next week to walk through the items
>> under each location to address any questions. Then from there, you are good
>> to move forward.
>>
>>
>>
>>
>>
>> On Fri, May 31, 2024 at 12:17 PM Laszlo Kovacs <laszlo.kovacs@thekey.com>
>> wrote:
>>
>> Approved to proceed with write-off.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> On May 31, 2024, at 2:14 PM, eclark@thekey.com wrote:
>>
>> 
>>
>> Hello Laszlo-
>>
>>
>>
>> As discussed on our cut over calls for Canada Integration prep, we
>> identified a series of uncollectable balances that we opted to halt on
>> integrating, with the intent to write these balances off outside NetSuite.
>> Please confirm we’re ok to move forward on these at your earliest
>> convenience. Thank you.
>>
>>
>>
>> *Client Name*
>>
>> *NetSuite ID*
>>
>> *Document ID*
>>
>> *Reason*
>>
>> *Customer Location*
>>
>> *Customer Subsidiary*
>>
>> *Amount*
>>
>> *Age Bucket*
>>
>> Lincoln #912845, Roy
>>
>> NA
>>
>> 200349
>>
>> SBWO
>>
>> Vancouver
>>
>> Vancouver
>>
>> $1.00
>>
>> 260
>>
>> Hotomani 10348025325, Mary
>>
>> NA
>>
>> 5919
>>
>> Poor Collections Management
>>
>> Winnipeg
>>
>> Winnipeg
>>
>> $2,765.82
>>
>> 319
>>
>> Hotomani 10348025325, Mary
>>
>> NA
>>
>> 6038
>>
>> Poor Collections Management
>>
>> Winnipeg
>>
>> Winnipeg
>>
>> $606.75
>>
>> 272
>>
>> Hotomani 10348025325, Mary
>>
>> NA
>>
>> 5883
>>
>> Poor Collections Management
>>
>> Winnipeg
>>
>> Winnipeg
>>
>> $165.75
>>
>> 334
>>
>> Lange, Allie and Jack
>>
>> NA
>>
>> 5223
>>
>> Poor Collections Management
>>
>> Winnipeg
>>
>> Winnipeg
>>
>> $0.55
>>
>> 576
>>
>> Selection Panorama
>>
>> NA
>>
>> 46344
>>
>> Tim Thomas reported change of ownership and that they would not honor bad
>> debt of previous owners.
>>
>> Montreal
>>
>> Montreal
>>
>> $3,242.30
>>
>> 490
>>
>> Balthazard Carmen
>>
>> NA
>>
>> 45046
>>
>> Aged balance is over 560 days past due. Poor collections management.
>>
>> Montreal
>>
>> Montreal
>>
>> $2,120.72
>>
>> 569
>>
>> Taran Danny
>>
>> NA
>>
>> 47187
>>
>> Aged balance is over 430 days past due. Poor collections management.
>>
>> Montreal
>>
>> Montreal
>>
>> $1,609.64
>>
>> 435
>>
>> Hirsch Ronnie
>>
>> NA
>>
>> This was confirmed not owed back to the client by Tim. These net out to
>> $0.
>>
>> Montreal
>>
>> Montreal
>>
>> $1,243.11
>>
>> 413
>>
>> Finkelstein Stephen
>>
>> NA
>>
>> 50619
>>
>> Poor Collections Management
>>
>> Montreal
>>
>> Montreal
>>
>> $132.98
>>
>> 201
>>
>> Roth Allison
>>
>> NA
>>
>> 50379
>>
>> Poor Collections Management
>>
>> Montreal
>>
>> Montreal
>>
>> $87.38
>>
>> 219
>>
>> Gagne Andre
>>
>> NA
>>
>> refund
>>
>> Poor Collections Management
>>
>> Montreal
>>
>> Montreal
>>
>> $20.00
>>
>> 147
>>
>> Teitelbaum Pauline
>>
>> NA
>>
>> ccref
>>
>> SBWO
>>
>> Montreal
>>
>> Montreal
>>
>> $0.50
>>
>> 238
>>
>> Freedman Samuel
>>
>> NA
>>
>> 52259
>>
>> SBWO
>>
>> Montreal
>>
>> Montreal
>>
>> $0.25
>>
>> 64
>>
>> $11,996.75
>>
>>
>>
>>
>>
>> Kind regards-
>>
>>
>>
>> Elizabeth Clark
>>
>> Director
>>
>> CI & Transformation
>>
>> Long Term Care Insurance Onboarding
>>
>> Collections
>>
>> Billing Help Desk
>>
>>
>>
>> *TheKey*
>>
>> Office|Cell : 619-822-4855
>>
>> eclark@thekey.com
>>
>>
>>
>> *TheKey.com <https://www.thekey.com/>*
>>
>>
>>
>> <image001.png> <https://homecareassistance.com/>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>

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