Re: Shift Accuracy Issue - [#1239695]

From
Briana Del Real <clearcaresupport@homecareassistance.com>
To
nancy.allen@thekey.com
CC
audraw@thekey.com, tt@thekey.com, cterlesky@thekey.com, dfancy@thekey.com, cterlesky@homecareassistance.com, bdreal@thekey.com, dfancy@homecareassistance.com
Date
Tue, 14 Oct 2025 18:29:47 +0000
Folder
INBOX
----==_mimepart_68ee969b2f95c_1d43fa5bedb5b0c1832956 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Your very welcome ! =E2=80=8B =E2=80=8B =0D =0D On=0D Tue, 14 Oct at 2:26 PM=0D , Dennis Fancy wrote:=0D =0D Thank you Briana!=C2=A0 =0D =0D =0D =0D Dennis Fancy, BSP =0D General Manager (204) 489-6000 =0D =0D =0D TheKey.ca =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Tue, Oct 14, 2025 at 1:17=E2=80=AFPM Briana Del Real wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D Hello ,=C2=A0 =0D =0D =0D =0D Confirming Winnipeg and Calgary are to be updated to reflect this settin= g below "Always round to the scheduled time : NO" and we will check the b= ox below as well=C2=A0 =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =0D =0D Briana Del Real =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Tue, 14 Oct at 2:13 PM=0D =0D =0D =0D =0D =0D Sounds=C2=A0good - someone will have to do this for Calgary, as they hav= e taken away my access to make changes to this setting.=C2=A0 =0D =0D Chuck =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Tue, Oct 14, 2025 at 7:31=E2=80=AFAM Timothy Thomas w= rote: =0D =0D =0D =0D =0D =0D adding=C2=A0@Chuck Terlesky=C2=A0@Dennis Fancy=C2=A0 =0D =0D Let's switch this setting so that it is in line with the rest of the com= pany.=C2=A0 =0D =0D =0D =0D Thanks! =0D =0D =0D =0D =0D =0D On Mon, Oct 13, 2025 at 10:49=E2=80=AFPM Audra Williams wrote: =0D =0D =0D =0D =0D =0D Adding in Tim to see if he is in agreement.=C2=A0 =0D =0D =0D =0D =0D =0D Audra N. Williams =0D =0D =0D =0D Director, Divisional Operations | TheKey=0D =0D =0D =0D Mobile: 425.757.7027 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Mon, Oct 13, 2025 at 12:25=E2=80=AFPM Briana Del Real wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Audra, =0D =0D =0D =0D It looks like Winnipeg url and Calgary url are the only two Canadian url= s whose rounding settings are set to round to the scheduled time . Please= see images below. =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D The Vancouver, Montreal, and Toronto Url's rounding settings all look lik= e this below. =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D Briana Del Real =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D =0D =0D Fri, 10 Oct at 7:31 PM=0D =0D =0D =0D , TheKey Support wro= te:=0D =0D =0D =0D Do we have this setting on like this nowhere= else? Audra N. Williams =0D =0D =0D =0D =0D =0D =0D =0D Director, Divisional Operations | TheKey=0D =0D =0D =0D =0D =0D =0D =0D Mobile: 425.757.7027 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Fri, Oct 10, 2025 at 2:27=E2=80=AFPM Briana Del Real wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D