Re: HCA/The Key Agency Rate Confirmation ~ confirm by end of day Friday

From
Amrita Veena <amrita.veena@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Sharon Speirs <sspeirs@thekey.com>, Matt Vijayan <mvijayan@thekey.com>, Poulami Shah <poulami.shah@thekey.com>, Allison Brennan <allison.brennan@homecareassistance.com>
Date
Mon, 19 Dec 2022 14:45:19 -0500
Folder
INBOX
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Hi Tim,

I will make the changes effective Jan 1st.

Thank you
*Amrita Lekshmi Veena*
*Staffing Manager*
*Home Care Assistance - Serving Oakville, Mississauga, Burlington, Waterloo
& Wellington region *
375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954 2111 Ext. 104
Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200


*Champions of Aging Well*

*www.**H**o
<https://sgnldomain.online/click?redirect=http%3A%2F%2Fhomecareassistancewaterloo.ca%2F&dID=1615736316512&linkName=o>*

*me
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On Mon, Dec 19, 2022 at 2:44 PM Timothy Thomas <tt@thekey.com> wrote:

> Hi Amrita,
>
> Can you please ensure the price increases detailed in the chart below are
> applied to the schlegel properties effective January 1st?
>
> Please let me know if anything is unclear.
>
> Thank you
> Tim
>
> ---------- Forwarded message ---------
> From: Matt Vijayan <mvijayan@thekey.com>
> Date: Mon, Dec 19, 2022 at 12:59 PM
> Subject: Re: HCA/The Key Agency Rate Confirmation ~ confirm by end of day
> Friday
> To: Diane Stein <Diane.Stein@schlegelvillages.com>
> Cc: Angie Kunnath <akunnath@thekey.com>, Matt Putt <
> Matt.Putt@schlegelvillages.com>, Timothy Thomas <tt@thekey.com>
>
>
> Hello Diane,
>
> As per my email on September 28, Home Care Assistance's 2023 pricing will
> be in effect starting 1st of January 2023; 3% increase in the PSW/PCA rates
> and no change in the RPN rates.
>
> As done in the past, do you want me to email the price change to the
> respective GMs?
>
> Happy Holidays!
>
> Best regards,
>
> Matt
>
> Matt Vijayan, B.Sc., MBA, CCPE
> Director of Sales, Canada
> *Please note my email has changed:*
> mvijayan@TheKey.com <Madhu.Vijayan@TheKey.com>
>
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>
>
> On Wed, Sep 28, 2022 at 10:15 PM Matt Vijayan <mvijayan@thekey.com> wrote:
>
>> Hello Diane,
>>
>> Attached is our new pricing sheet. We have taken a $1.00 increase (+3%)
>> in hourly rates for PSWs and PCAs. And maintained the RPN rates the same
>> versus the current pricing.
>>
>>    1. General liability insurance costs have increased by 30% for home
>>    care organizations across the country
>>    2. The inflation rate in Canada is around 7%, putting
>>    immense pressure on margins due to wage increases.
>>
>> Few value adds that will benefit our partnership.
>>
>>    - We will be introducing innovative programs to Schlegel Villages -
>>    e.g., additional ons-site enrichment activities like our six-week Mind Fit
>>    series. We coordinated and sponsored educational events with Dr. Heckman,
>>    Dr. Barbara Connolly and Dr. Linda Lee in the past.
>>    - With the new management structure in place, we have dedicated teams
>>    working on continuous improvement in our services.
>>    - We are meticulously self-monitoring our quality of services and
>>    improving on areas that needs attention
>>    - One point of contact you know and trust - we can service your
>>    Villages in Kitchener, Waterloo, Guelph, Hamilton, Burlington, Mississauga,
>>    Toronto, Etobicoke, Brampton (Oakville and Milton in future for LTC)
>>    - Expand our reach in early 2023 to Whitby, Windsor and London (later
>>    in Ottawa)
>>    - A dedicated Care Team to help your residents
>>    - Timely follow-through and consistent communication
>>    Current New Price increase %
>>      Home Care Assistance (Guelph) Home Care Assistance Home Care
>>    Assistance (Guelph) Current Reg Rate (if different) Home Care
>>    Assistance (Guelph) Current Reg Rate (if different)
>>    Home Care Assistance (Guelph)
>>    Role
>>    West (Winsdor/London)
>>    PSW       $33.95
>>    RPN       $75.00
>>    RN
>>    Kitchener/Waterloo/Guelph
>>    PSW $32.95 $31.95 $33.95 $32.95 3.0% 3.1%
>>    RPN $75.00 $75.00 $75.00 $75.00 0% 0%
>>    RN
>>    Hamilton/Burlington
>>    PSW   $35.95   $36.95   2.8%
>>    RPN   $75.00   $75.00   0.0%
>>    RN
>>    GTA (Toronto, Mississauga)
>>    PSW   $33.45   $34.45   3.0%
>>    RPN   $75.00   $75.00   0.0%
>>    RN
>>    Etobicoke
>>    PSW   $33.45   $34.45   3.0%
>>    RPN   $75.00   $75.00   0.0%
>>    RN
>>    Brampton
>>    PSW   $33.45   $34.45   3.0%
>>    RPN   $75.00   $75.00   0.0%
>>    RN
>>    East (Whitby)
>>    PSW       $34.45
>>    RPN       $75.00
>>    RN
>>    North (Barrie)
>>    PSW
>>    RPN
>>    RN
>>    -
>>
>> We look forward to the continued partnership that started in 2016 with
>> The Village of University Gates.
>>
>> Best regards,
>>
>> Matt
>>
>> Matt Vijayan
>> Director of Sales, Canada
>> *Please note my email has changed:*
>> mvijayan@TheKey.com <Madhu.Vijayan@TheKey.com>
>> (905) 592-0085
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>>
>> On Fri, Sep 23, 2022 at 10:34 AM Diane Stein <
>> Diane.Stein@schlegelvillages.com> wrote:
>>
>>> Good morning
>>>
>>> At this time we are undergoing an agency assessment. We have reached out
>>> to our villages and requested they complete a survey in order to get
>>> feedback on the agencies they are using and we also will be doing rate
>>> comparison for regular and covid rates. Below are the last rates we have
>>> recorded from when we reached out early 2022.
>>>
>>> In the two columns provided on the right, if your rate is different than
>>> what is showing below please insert current rates. Please note: you only
>>> need to insert the current rate in two right columns if it is different
>>> than what is indicated below. If we have all the correct rates, please just
>>> email back to confirm rates below are correct. We would appreciate a
>>> response by end of day Wednesday Sept 28th
>>>
>>>
>>>
>>> *Home Care Assistance (Guelph)*
>>>
>>> *Home Care Assistance*
>>>
>>> *Current Reg Rate (if different)*
>>>
>>> *Current Covid Rate (if different)*
>>>
>>> *Role*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> West (Windsdor/London)
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> PSW
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> RPN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> RN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Kitchener/Waterloo/Guelph
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> PSW
>>>
>>> $32.95
>>>
>>> $31.95
>>>
>>>
>>>
>>>
>>>
>>> RPN
>>>
>>> $75.00
>>>
>>> $75.00
>>>
>>>
>>>
>>>
>>>
>>> RN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Hamilton/Burlington
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> PSW
>>>
>>>
>>>
>>> $35.95
>>>
>>>
>>>
>>>
>>>
>>> RPN
>>>
>>>
>>>
>>> $75.00
>>>
>>>
>>>
>>>
>>>
>>> RN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> GTA (Toronto, Mississauga)
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> PSW
>>>
>>>
>>>
>>> $33.45
>>>
>>>
>>>
>>>
>>>
>>> RPN
>>>
>>>
>>>
>>> $75.00
>>>
>>>
>>>
>>>
>>>
>>> RN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Etobicoke
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> PSW
>>>
>>>
>>>
>>> $33.45
>>>
>>>
>>>
>>>
>>>
>>> RPN
>>>
>>>
>>>
>>> $75.00
>>>
>>>
>>>
>>>
>>>
>>> RN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Brampton
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> PSW
>>>
>>>
>>>
>>> $33.45
>>>
>>>
>>>
>>>
>>>
>>> RPN
>>>
>>>
>>>
>>> $75.00
>>>
>>>
>>>
>>>
>>>
>>> RN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> East (Whitby)
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> PSW
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> RPN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> RN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> North (Barrie)
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> PSW
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> RPN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> RN
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *Thanks, Diane*
>>>
>>>
>>>
>>> Diane Stein, *Director of Purchasing*
>>>
>>> 201-325 Max Becker Dr, Kitchener ON N2E 4H5
>>>
>>> C: 226-203-0038 E: diane.stein@schlegelvillages.com
>>>
>>> *SCHLEGEL VILLAGES*
>>>
>>> www.schlegelvillages.com
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>