Re: Halifax website for review

From
Phil Chanda <phil.chanda@thekey.com>
To
Alexa Graziani <agraziani@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Wed, 12 Oct 2022 19
Folder
INBOX
Hi Alexa and Tim,

We will add it to the tech queue, but we can't promise this tomorrow
morning as we are deploying a Salesforce ingestion tool that has taken
several weeks of work.  We will put it in the queue for sometime tomorrow.

Thanks,
Phil

On Wed, Oct 12, 2022 at 6:33 PM Alexa Graziani <agraziani@thekey.com> wrote:

> Great - that IVR number is 416-488-8777
>
> Phil, can the team update that tomorrow morning? I checked and that's
> listed as the swap number and forwarding number for Callrail.
>
> Sincerely,
>
> On Wed, Oct 12, 2022 at 2:14 PM Timothy Thomas <tt@thekey.com> wrote:
>
>> The Toronto IVR, for now lets target all of halifax and i'll work on
>> prioritizing regions with john asap. Thanks!
>>
>> On Wed, Oct 12, 2022 at 3:54 PM Alexa Graziani <agraziani@thekey.com>
>> wrote:
>>
>>> Tim - can you please confirm what phone number you would like to route
>>> the calls to? Once we check to make sure that is correct on the backend of
>>> the website and within Callrail then we should be good to go.
>>>
>>> Was Cheryl able to provide you with postal codes for targeting or should
>>> we let John know to just target all of Halifax for now?
>>>
>>> Thanks,
>>>
>>> On Wed, Oct 12, 2022 at 12:51 PM Phil Chanda <phil.chanda@thekey.com>
>>> wrote:
>>>
>>>> The Halifax site has been updated.  Please let us know what other
>>>> tweaks you may need.
>>>>
>>>> On Tue, Oct 11, 2022 at 11:47 AM Alexa Graziani <agraziani@thekey.com>
>>>> wrote:
>>>>
>>>>> Let's move forward with the static image.
>>>>>
>>>>> And let's just remove the address, no need to do the virtual space for
>>>>> the paid campaign.
>>>>>
>>>>> Huge thank you to Phil and the dev team for building this!!
>>>>>
>>>>> Sincerely,
>>>>>
>>>>> On Tue, Oct 11, 2022 at 7:58 AM Phil Chanda <phil.chanda@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Tim,
>>>>>>
>>>>>> For #1, can you try loading again?  I can see the hero text... it
>>>>>> might be the video.  I  think we should take the video down and put in a
>>>>>> static image instead.
>>>>>>
>>>>>> For #2, will defer to Alexa.
>>>>>>
>>>>>> Thanks,
>>>>>> Phil
>>>>>>
>>>>>> On Tue, Oct 11, 2022 at 10:14 AM Timothy Thomas <tt@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Alexa,
>>>>>>>
>>>>>>> Thanks for putting this together so quickly.
>>>>>>>
>>>>>>> I only identified two issues with the site.
>>>>>>>
>>>>>>> 1. The hero text on the landing page doesn't load on either mobile
>>>>>>> or desktop. It appears once you start scrolling.
>>>>>>> 2. Contact info - we don't have a physical address. Should we sign
>>>>>>> up for a virtual office or just leave the address off the contact page?
>>>>>>>
>>>>>>> Tim
>>>>>>>
>>>>>>> On Mon, Oct 10, 2022 at 5:13 PM Alexa Graziani <agraziani@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Tim,
>>>>>>>>
>>>>>>>> We have https://homecareassistancehalifax.ca/ draft ready for your
>>>>>>>> review.
>>>>>>>>
>>>>>>>> The changes we have so far include the following. Please let us
>>>>>>>> know if there are any additional changes.
>>>>>>>>
>>>>>>>>    - Phone number needs to be updated. Can you please confirm the
>>>>>>>>    phone number we should route to, Tim? we will hardcode that on
>>>>>>>>    the site and mask it with CallRail.
>>>>>>>>    - removing the photos of Angie and Matt
>>>>>>>>    - removing the address / map section since it's
>>>>>>>>    mirroring Oakville
>>>>>>>>    - removing the social pages
>>>>>>>>
>>>>>>>>
>>>>>>>> Phil has set up:
>>>>>>>>
>>>>>>>>    - GA/GTM tracking as intended
>>>>>>>>    - GSC property added
>>>>>>>>    - Webforms being sent to intake email (tested a few)
>>>>>>>>
>>>>>>>>
>>>>>>>> We will give John access to all of this to get his end set up while
>>>>>>>> we make the final changes.
>>>>>>>>
>>>>>>>> Sincerely,
>>>>>>>>
>>>>>>>> --
>>>>>>>> Alexa Graziani
>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>> * Please note my email has changed: *
>>>>>>>> agraziani@thekey.com
>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Tim Thomas
>>>>>>> Head of Canada Division
>>>>>>> *Please note my email has changed:*
>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>> (514) 591-9387
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Alexa Graziani
>>>>> Senior Marketing Manager - Consumer Growth
>>>>> * Please note my email has changed: *
>>>>> agraziani@thekey.com
>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>> (650) 416-1538 Ext. 181538
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>
>>>
>>> --
>>> Alexa Graziani
>>> Senior Marketing Manager - Consumer Growth
>>> * Please note my email has changed: *
>>> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
>>> (650) 416-1538 Ext. 181538
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>
>>
>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>> (514) 591-9387
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>
>
> --
> Alexa Graziani
> Senior Marketing Manager - Consumer Growth
> * Please note my email has changed: *
> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
> (650) 416-1538 Ext. 181538
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>

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