------=_Part_16321974_467210960.1760035856804 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Web Version:=20 https://thekey-subaccount.us.newsweaver.com/103u8znlh1/18hes5gjemttxpr0saj3= hi?email=3Dtrue&lang=3Den ----------------------- Email or Newsletter? Here=E2=80=99s How We Decide Ever wonder why some updates land in your inbox while others appear in the = Thursday newsletter? If a=20 message includes a technology interruption that immediately impacts your wo= rk, a direct=20 communication from the CEO, or requires you to take action within the week,= it will be sent as a=20 separate, one-off email so you don=E2=80=99t miss it. All other updates, in= cluding company news, employee=20 highlights, training opportunities, cultural initiatives, and Town Hall rec= aps, are included in the=20 Thursday newsletter to keep everyone informed, connected, and up to date wi= thout inbox overload.=20 This approach ensures you receive urgent information right away, while all = other important updates=20 are conveniently organized in one place. https://thekey-subaccount.us.newsweaver.com/103u8znlh1/15wr9p132c2txpr0saj3= hi/external?email=3Dtrue&a=3D2&p=3D5055097&t=3D1889366 Real Simple Spotlights TheKey's Approach to Aging at Home Real Simple recently featured TheKey in a story about one family's journey = with in-home care,=20 highlighting how our Balanced Care Method and science-backed approach help = seniors feel like=20 themselves. The article showcases insights from Dr. Shadi Gholizadeh, our S= enior Vice President of=20 Clinical Excellence and Quality, and reinforces what you demonstrate every = day: that the right=20 support doesn't take away freedom, it can restore it. Read the story from C= AREzone. https://thekey-subaccount.us.newsweaver.com/103u8znlh1/q9ztl0qrxjgtxpr0saj3= hi/external?email=3Dtrue&a=3D2&p=3D5055097&t=3D1889366 ----------------------------------- You Have the Power to Create a Safe Spa= ce for Feedback at Work When people feel included and valued, they're more productive and bring the= ir best ideas to work.=20 The good news? You don't need to wait for a company-wide initiative to crea= te a safe space for=20 feedback, you can start today by improving how you communicate during diffi= cult conversations and=20 showing genuine empathy in your daily interactions. Learn more with this Bl= ue Ocean Brain training https://thekey-subaccount.us.newsweaver.com/103u8znlh1/1tu916i9wyrtxpr0saj3= hi/external?email=3Dtrue&a=3D2&p=3D5055097&t=3D1889366 Inside Sales Spotlight: Rosa Rodriguez's Kindness Makes All the Difference Rosa Rodriguez recently helped Shirly, a New Jersey daughter navigating car= e decisions for her=20 family, and left a lasting impression. John Conaway shares glowing feedback= about Rosa's interaction=20 with Shirly, who describes Rosa as "helpful, kind, considerate and patient"= and says she is "born to=20 do this kind of work." Rosa provides not just information, but also a frien= dly