----==_mimepart_6910a635641d9_2441abcce26c82746811 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Venus, Good morning. I wanted to circle back in regards to this cl= ient. There is an outstanding balance of $28,152.86 as of today.. We have= not received a payment since 10/31/25 .I appreciate your assistance with= this time sensitive matter. Thank you Respectfully, =C2=A0 Sophi= a Jantz Collections and Contact Specialist 2|=C2=A0TheKey Phone: 866-22= 6-1702 billing@thekey.com = =0D =0D On=0D Mon, 27 Oct at 6:15 PM=0D , Sophia Jantz = wrote:=0D =0D =0D Hi Venus, =0D =0D Good afternoon. I wanted to circle back in regards to this client. There= is an outstanding balance of $27888.08 as of today. There will be anothe= r invoice that generates on 10/29/25 in the amount of $7158.80, which wil= l bring her total to $35046.88. We have not received a payment since 10/1= 0/25. I appreciate your assistance with this time sensitive matter. Thank= you =0D =0D =0D Respectfully, =0D =C2=A0 =0D Sophia Jantz =0D =0D Collections and Contact Specialist 2|=C2=A0TheKey=0D =0D Phone: 866-226-1702 =0D billing@thekey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D Mon, 13 Oct at 11:47 AM=0D , Venus Hurd Johnson wrote:=0D I need to help Ingrid with the payment. =C2=A0= I will see her this week to get this resolved.=C2=A0 =0D =0D Venus=C2=A0 =0D Sent from my iPhone =0D =0D =0D =0D =0D =0D =0D On Oct 10, 2025, at 12:24=E2=80=AFPM, Sophia Jantz = wrote: =0D =0D =EF=BB=BF =0D =0D =0D Hi Team, =0D =0D Good afternoon. I hope you can assist with this client. We did receive a= check from the client on 10/6/25 in the amount of $7719 =C2=A0for care, = however there are 4 past due invoices for a total of $20,921.23. There is= another invoice due for pay today in the amount of $6972 that is not inc= luded in this total. I did email the client in regards to this. Are you a= ble to assist in reaching out and seeing when the client will be able to = pay the past due amount. I appreciate your assistance with this. I have a= ttached copies of the past due invoices as well. =C2=A0Thankyou.=C2=A0 =0D= =0D =0D =0D =0D =0D Respectfully, =0D =C2=A0 =0D Sophia Jantz =0D =0D Collections and Contact Specialist 2|=C2=A0TheKey=0D =0D Phone: 866-226-1702 =0D billing@thekey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D ----==_mimepart_6910a635641d9_2441abcce26c82746811 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Ve= nus, =0D =0D <div dir=3D"ltr" style=3D'box-sizing: border-box;