--000000000000d32d12064a00a8f2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! I didn't remove the brother from the file just yet- but the main point of contact is the daughter Iqbal and number is 773-251-5321. On Wed, Feb 4, 2026 at 9:44=E2=80=AFAM Sarah Tenny = wrote: > I called POC and left a detailed voicemail. I will keep you posted! > > Sarah Tenny, BSN, MSN > Client Success Manager > sarah.tenny@thekey.com > Mobile: (314) 718-6255 > Office: (314) 863-8989 > TheKey.com > *We value your feedback. Please leave us a Google review > * > > > > On Wed, Feb 4, 2026 at 8:10=E2=80=AFAM Tayler Lacy wrote: > >> @Sarah Tenny /Office- I heard back from Mary's >> daughter Iqbal (it's pronounced EK-Bull) who apologizes for everything. = She >> said mom is home and mom is going to be with her at her place. We update= d >> the address. She said that she needs a Monday-Friday 9-4pm to start asap= . >> She is asking if we can do the AX today at 3pm. She has two cats in the >> home, her best contact number is 773-251-5321- I let her know I would pu= t >> 3pm down today and call her back if anything changes. >> >> *The updated address is: 1219 Brittany Parkway Drive, Manchester, MO >> 63011 >> - >> is it possible to schedule an AX there today for 3pm. She would like to = get >> services started as soon as possible. * >> >> On Sat, Jan 31, 2026 at 12:20=E2=80=AFPM Tayler Lacy >> wrote: >> >>> >>> Hello - >>> >>> The below Opportunity is ready for an assessment! An intake call has >>> already been conducted. Please contact the caller to introduce yourself= and >>> confirm the assessment date/time. >>> **Please confirm the CSM completing assessment. ** >>> >>> Assessment Date and Time: 2/2 at 3pm >>> Client Name: Mary Abuhilwa >>> SF LINK: >>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/= 006UH00000ZVVrNYAX/view >>> Chatter Notes:I spoke with Ramis regarding his mom Mary. He found us >>> through Google. He said his mo