----==_mimepart_695d4e7328af3_25526de0e59c1187599d1 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Team, I am following up on Cynthia's request regarding the missing= first page of the agreement that contains the client information. Do you= have this page available? Thank You,=C2=A0 Jeannie Ortiz Finance On= boarding & Experience Manager jeannie.ortiz@thekey.com=C2=A0 Phone:=C2=A0= 855.205.8007|Fax:=C2=A0813.693.5625=C2=A0|Email:=C2=A0ltci@thekey.com=C2=A0= =0D =0D On=0D Tue, 6 Jan at 12:02 PM=0D , Cynthia Valdez = wrote:=0D =0D =0D Hi Diane/Venus,=C2=A0 =0D =0D I am following up today on this outstanding document issue. This is a co= ncern as Client has been on services since November and we do not have a = completed CCA/PAF agreement on file. =0D The document provided here in thread on 12/12 was missing pages.=C2=A0 =0D= =0D We would appreciate your assistance in addressing this matter promptly s= o that we may reach an appropriate resolution. =C2=A0Thank you for your a= ttention to this urgent issue. =0D =C2=A0 =0D Cynthia Valdez =0D =0D Finance Onboarding Analyst III =C2=A0|=C2=A0TheKey=0D =0D =0D =C2=A0 =0D =0D =0D =0D On=0D Fri, 2 Jan at 12:35 PM=0D , Cynthia Valdez = wrote:=0D =0D =0D Good Morning Venus/ Diane,=C2=A0 =0D =0D Please provide an update.=C2=A0 =0D =C2=A0 =0D Cynthia Valdez =0D =0D Finance Onboarding Analyst III =C2=A0|=C2=A0TheKey=0D =0D =0D =C2=A0 =0D =0D =0D =0D On=0D Tue, 30 Dec, 2025 at 11:34 AM=0D , Cynthia Valdez = wrote:=0D =0D =0D Hi Venus/ Diane, =0D =0D Checking back here. Can you please provide completed CCA/PAF packet? The= attached is incomplete and missing pages.=C2=A0 =0D Client has been on services since 11/13 and we do have a completed conse= nt on file in WellSky. Please advise.=C2=A0 =0D =0D =C2=A0 =0D Cynthia Valdez =0D =0D Finance Onboarding Analyst III =C2=A0|=C2=A0TheKey=0D =0D Phone: 855-205-8007 =0D =0D =C2=A0 =0D =0D =0D =0D On=0D Fri, 12 Dec at 4:14 PM=0D , Cynthia Valdez = wrote:=0D =0D =0D Hi Venus,=C2=A0 =0D =0D Thank you for the update. The CCA packet provided appears to be missing = pages. Do you have the first pages of care agreement where it lists Clien= t and Responsible Party info?=C2=A0 =0D =C2=A0 =0D Cynthia Valdez =0D =0D Finance Onboarding Analyst III =C2=A0|=C2=A0TheKey=0D =0D Phone: 855-205-8007 =0D =0D =C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_695d4e7328af3_25526de0e59c1187599d1 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Team, =0D =0D I am following up on Cynthia's request regarding the mis= sing first page of the agreement that contains the client information. Do= you have this page available? =0D =0D =0D Thank You,=C2=A0 Jeannie Ortiz =0D Finance Onboarding & Experie= nce Manager =0D jeannie.ortiz@thekey.com=C2=A0 =0D =0D Ph= one:=C2=A0 855.205.8007 |Fax:=C2=A0 813.693.5625 =C2=A0 |Email:=C2=A0 ltci@thekey.com =C2= =A0 =0D =0D =0D <img src=3D"https://ci3.googleusercontent.com/pr